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- Tasks: Lead a team managing financial records and transactions, ensuring accuracy and compliance.
- Company: Diligenta is a top-tier Life and Pensions Administration Service provider focused on customer service.
- Benefits: Enjoy 33 days off, bonuses, personal development, and perks like discounts and wellbeing support.
- Why this job: Join a supportive culture that values positive change and offers growth opportunities within a global company.
- Qualifications: Strong leadership skills, financial services knowledge, and proficiency in MS Excel and Word required.
- Other info: This role includes access to a comprehensive wellbeing programme and a contributory pension scheme.
The predicted salary is between 48000 - 72000 £ per year.
Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.
Summary of the role
An exciting opportunity has come available for a Cash Management Team Manager to join the Finance Operations function at Diligenta in either Basingstoke, Reading, Stirling, Bristol, Peterborough, Glasgow or Edinburgh. As a Cash Management Team Manager you will be leading a team to ensure accuracy and integrity of financial records and transactions within our client's organisation. In this role, you'll be responsible for managing all incoming and outgoing transactions, along with overseeing Cash Management activities. This position plays a key role in ensuring the accuracy of financial data, supporting effective financial reporting, and maintaining compliance with regulatory standards.
Please note, as this is a people leadership role the successful applicant will be supported to succeed in their new role through enrolment in the appropriate level of our Diligenta Leadership 'Step' Pathway (subject to eligibility criteria), designed to drive quality and consistency across the organisation.
- 33 days including Bank Holidays
- Eligibility for an annual discretionary bonus scheme
- Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
- Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods
- Cycle to Work Scheme & Interest free Season Ticket loans
- A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing
- A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave
- A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection
What you'll be doing
- Lead and manage the Life & Pension Cash Management Team (Legacy & BaNCS), ensuring training, motivation, and effective performance.
- Continuously review and improve Cash Management processes to ensure compliance with regulatory and client requirements, minimizing risk and customer impact.
- Establish controls to guarantee that all Cash Management activities comply with regulations and payment scheme guidelines, reducing the risk of breaches and fraud.
- Implement risk management practices to identify and mitigate potential risks in payment processing, ensuring data security and fraud prevention.
- Develop KPIs to measure and enhance individual and team performance, motivating members to achieve excellence in Cash Management.
- Handle complex Cash Management queries and serve as the escalation point for issues.
- Prepare and present financial information to senior management as needed.
- Collaborate with the Control and Oversight Team on projects aligned with the company's strategic initiatives.
- Act as the main contact for annual financial and internal audits, providing timely and accurate information as required.
- Assist in gathering data for Management Information (MI) reporting in collaboration with the Control and Oversight Team.
What we're looking for
- Excellent interpersonal skills, ability to build successful relationships with both seniors and direct reports
- Proven leadership and line management experience, with a strong track record of confidently leading and motivating teams.
- Use clear and effective verbal, written and presentation skills, demonstrating the ability to communicate at senior levels
- Outstanding organisational skills, ability to plan workloads and delegate tasks
- A systematic, disciplined and analytical approach to problem solving
- Expert in MS Excel and Word.
- Strong knowledge of financial services (in particular Life & Pension) processes and Strong understanding of Finance and Accounting principles, practices and compliance requirements for the UK and Ireland
Cash Management Team Manager employer: Diligenta
Contact Detail:
Diligenta Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cash Management Team Manager
✨Tip Number 1
Familiarise yourself with the specific financial regulations and compliance requirements relevant to the Life and Pensions sector in the UK and Ireland. This knowledge will not only help you in interviews but also demonstrate your commitment to maintaining high standards in cash management.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss your approach to motivating team members and improving performance, as this role heavily focuses on people management.
✨Tip Number 3
Brush up on your MS Excel skills, particularly in areas like data analysis and financial modelling. Being able to demonstrate your proficiency in Excel during discussions can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with risk management practices in cash management. Highlight any specific strategies you've implemented to mitigate risks and ensure data security, as this is a key aspect of the role.
We think you need these skills to ace Cash Management Team Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in cash management and leadership. Use specific examples that demonstrate your ability to manage teams and improve processes, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for Diligenta's vision and how your values align with their focus on customer service and positive change. Mention your leadership style and how you plan to motivate and develop your team.
Highlight Relevant Skills: Emphasise your interpersonal skills, organisational abilities, and expertise in financial services, particularly in Life & Pension processes. Make sure to mention your proficiency in MS Excel and Word, as these are crucial for the role.
Showcase Problem-Solving Abilities: Provide examples of how you've successfully handled complex cash management queries or implemented risk management practices in previous roles. This will demonstrate your analytical approach and ability to mitigate risks effectively.
How to prepare for a job interview at Diligenta
✨Showcase Your Leadership Skills
As a Cash Management Team Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on motivation, training, and performance management.
✨Understand Financial Regulations
Familiarise yourself with the regulatory standards relevant to cash management in the finance sector. Be ready to discuss how you ensure compliance and mitigate risks in your previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you've handled complex cash management issues or improved processes, and be prepared to explain your thought process and outcomes.
✨Demonstrate Strong Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing financial information or presenting to senior management.
