At a Glance
- Tasks: Provide technical expertise in investment administration and support clients with clear guidance.
- Company: Join Diligenta, a leading provider in Life and Pensions Administration with a supportive culture.
- Benefits: Enjoy 33 days off, bonuses, personal development, and a comprehensive wellbeing programme.
- Other info: Be part of a small, dedicated team focused on operational excellence and positive change.
- Why this job: Make a real impact in finance while growing your career in a dynamic environment.
- Qualifications: 6+ years in investment administration with strong technical and client support skills.
The predicted salary is between 40000 - 50000 £ per year.
Diligenta’s vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients’ operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is founded on positive change and development.
The Specialist Finance Services function ensures the accuracy and integrity of financial records and transactions across Diligenta's organisation. This includes processing payments, receipts and distributions, resolving discrepancies, and supporting reliable financial reporting and regulatory compliance. Within this function, the Fund Administration Service delivers a diverse range of high‑risk and highly specialised investment administration activities within a small team of nine.
This role provides the technical expertise required to support investment dealing, fund accounting, valuations, taxation, reconciliations and related processes, while assessing risks, implementing change, and ensuring operational excellence in a complex and tightly controlled environment.
Benefits
- 33 days including Bank Holidays
- Eligibility for an annual discretionary bonus scheme
- Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services).
- Access to Perks at Work, an online discounted shopping platform, saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods
- Cycle to Work Scheme & Interest free Season Ticket loans
- A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing.
- A comprehensive set of Moments that Matter policies, such as Carer’s Leave, Foster Leave and Retirement Leave
- A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection
What you’ll be doing
- Providing technical expertise across investment dealing, trade support, settlement, corporate actions, fund accounting, valuations, taxation and reconciliations
- Assessing and mitigating risks across fund administration processes
- Monitoring industry, third‑party and Investment Manager practices and implementing required changes
- Evaluating and delivering client‑driven change and regulatory/legislative updates
- Supporting customers with clear explanations, guidance and complaint management, and managing incidents effectively to ensure timely resolution
What we’re looking for
- Minimum 6 years’ experience operating across investment administration processes, including 2 years performing activities, 3 years coordinating technical work, and 2+ years managing technical team activities
- Experience across investment dealing, settlement, corporate actions, fund accounting, fund taxation, reconciliations, client reporting and client support
- Chartered Institute for Securities and Investment (CISI), Investment Operations Certificate (IOC), part‑qualified accountant, AAT, or equivalent experience
- Comprehensive knowledge of investment instruments, fund accounting, pricing, taxation and reconciliation processes
- Strong understanding of life company fund accounting requirements and industry terminology
- Experience working with third‑party administrators, custodians, brokers and data providers
Fund Administration Senior Technician in Bristol employer: Diligenta
Diligenta is an exceptional employer located in Bristol, offering a supportive and inclusive work culture that prioritises employee development and wellbeing. With a comprehensive benefits package, including generous leave, personal growth opportunities, and a focus on mental and physical health, Diligenta fosters a sense of belonging and encourages its employees to thrive in their careers while contributing to meaningful change in the financial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Fund Administration Senior Technician in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and investment sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings at Diligenta!
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Make sure you can confidently discuss fund administration processes, investment dealing, and reconciliations. We want to see that you’re not just a fit on paper but also in practice!
✨Tip Number 3
Showcase your problem-solving skills! Be ready to share examples of how you've assessed risks and implemented changes in previous roles. Diligenta values operational excellence, so highlight your experience in managing incidents effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Diligenta, where customer service is at the heart of everything we do.
We think you need these skills to ace Fund Administration Senior Technician in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Fund Administration Senior Technician role. Highlight your experience in investment administration processes and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your experience with fund accounting and client support.
Showcase Your Technical Expertise:In your application, be sure to showcase your technical expertise in areas like investment dealing, reconciliations, and corporate actions. We love candidates who can demonstrate their knowledge of industry practices and regulations.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Diligenta
✨Know Your Stuff
Make sure you brush up on your knowledge of investment administration processes. Familiarise yourself with terms like fund accounting, valuations, and reconciliations. Being able to speak confidently about these topics will show that you're not just a candidate, but a potential expert in the field.
✨Showcase Your Experience
With a minimum of 6 years’ experience required, be ready to discuss specific examples from your past roles. Highlight your technical expertise in investment dealing and how you've managed teams or coordinated technical work. This is your chance to shine, so prepare some solid anecdotes!
✨Understand Diligenta's Culture
Diligenta values customer service and positive change. Research their company culture and think about how your personal values align with theirs. Be prepared to discuss how you can contribute to their vision of being a best-in-class service provider.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and the company's future. This shows your genuine interest in the position and helps you assess if Diligenta is the right fit for you.
