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- Tasks: Assist customers with inquiries about life assurance and investments in a supportive environment.
- Company: Diligenta, a people and technology-driven business in Bristol.
- Benefits: Starting salary of £26,228, 31 days annual leave, and a contributory pension scheme.
- Other info: Join a dynamic team with a focus on customer satisfaction and support.
- Why this job: No weekend or evening work, perfect for a balanced lifestyle while gaining valuable experience.
- Qualifications: No prior financial services experience needed; comprehensive training provided.
The predicted salary is between 26228 - 26228 £ per year.
Diligenta is looking for a Customer Service Representative in Bristol, offering a competitive salary starting from £26,228 per year, with no weekend or evening work. Join a people and technology-driven business where you'll handle customer inquiries related to life assurance and investments. Comprehensive training is provided; experience in financial services is not necessary.
Enjoy 31 days of annual leave, a contributory pension scheme, and a range of supportive benefits.
Customer Service Advisor – Life & Pensions Support in Bristol employer: Diligenta
Contact Detail:
Diligenta Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor – Life & Pensions Support in Bristol
✨Tip Number 1
Research Diligenta and their values before your interview. Knowing what they stand for will help you connect your answers to their mission, showing you're a great fit for the Customer Service Advisor role.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle tricky situations or difficult customers. This will help you feel more confident when discussing your approach during the interview.
✨Tip Number 3
Prepare questions to ask at the end of your interview. This shows your interest in the role and helps you figure out if Diligenta is the right place for you. Ask about team culture or training opportunities!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that Customer Service Advisor position.
We think you need these skills to ace Customer Service Advisor – Life & Pensions Support in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience or skills that align with the Customer Service Advisor role. We want to see how you can bring value to our team, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're interested in the role and how your background makes you a great fit. We love seeing genuine enthusiasm for the position!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since you'll be helping customers with their inquiries!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Diligenta
✨Know Your Stuff
Before the interview, make sure you understand the basics of life assurance and investments. Even if you don't have experience in financial services, doing a bit of research will show your enthusiasm and willingness to learn.
✨Showcase Your People Skills
As a Customer Service Advisor, you'll be dealing with customers all day. Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. This will demonstrate your ability to connect with people and provide excellent service.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about Diligenta's culture, training programmes, and what success looks like in this role. This shows you're genuinely interested in the company and the position.
✨Be Yourself
Diligenta values a people-driven approach, so let your personality shine through during the interview. Be authentic and express your passion for helping others, as this aligns perfectly with the role of a Customer Service Advisor.