Senior Business Analyst

Senior Business Analyst

Scotland Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead business analysis to drive strategic change and maximize benefits.
  • Company: Join Diligenta, a top-tier Life and Pensions Administration Service provider focused on customer service.
  • Benefits: Enjoy a hybrid work model and a supportive culture that values positive change.
  • Why this job: Be part of a team that shapes impactful solutions and fosters professional growth.
  • Qualifications: Strong knowledge in Life and Pension products, excellent communication skills, and analytical mindset required.
  • Other info: Opportunity for leadership and development within a collaborative environment.

The predicted salary is between 43200 - 72000 £ per year.

Who are Diligenta?

Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

Summary of the role

We have an opportunity for a Senior Business Analyst to join our team in Stirling, working on a hybrid basis. This role will be responsible for analysing, defining and shaping strategic outcomes to deliver change across the business which maximizes business benefit and architectural reusability. The role includes leadership and performance management of a team of analysts.

A typical day to day would see you actively working with Transformation and the business stakeholders to shape and define business solutions. You will also be consulting with various figures, both inside and outside of the business, to understand and evaluate the impacts of change.

What you'll be doing

  • Execute business analysis with business, IT and strategic partners on large/complex projects to identify, understand, challenge and agree requirements.
  • Recommend the best method of achieving the required business outcome via the application of a wide range of analytical tools and techniques, including process mapping, re-engineering, gap analysis, statistical/database analysis and prototyping; and make clear recommendations based on sound analysis of options.
  • Interpret legislative and regulatory changes, assessing the wider impact on business procedures and in designing business solutions to ensure compliance with externally-driven timeframes.
  • Be responsible for performance management of Business Analysts, supporting their development and training needs
  • Create clear and engaging documentation, using visuals and stats to explain requirements, options, and feasibility to different stakeholders.
  • Support business acceptance testing activities, ensuring that Testing Strategy/Plans are fit for purpose and providing a central escalation point for any queries and issues arising from the Testing Team.

What we're looking for

  • Strong Life and Pension product knowledge
  • Possess strong interpersonal skills
  • Proficient in a wide range of information/data presentation techniques
  • Have a good understanding of project methodologies and approaches
  • Possess a systematic, disciplined and analytical approach to problem solving
  • Strong written and verbal communication skills and the ability to influence and negotiate with stakeholders at all levels

Senior Business Analyst employer: Diligenta - a subsidiary of Tata Consultancy Services

Diligenta is an exceptional employer that fosters a culture of positive change and development, making it feel like 'home' for its employees. Located in Stirling, we offer a hybrid working model that promotes work-life balance, alongside opportunities for professional growth and leadership development. Our commitment to customer service and innovation ensures that you will be part of a team dedicated to transforming operations and delivering meaningful impact.
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Contact Detail:

Diligenta - a subsidiary of Tata Consultancy Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Business Analyst

✨Tip Number 1

Familiarize yourself with the latest trends and challenges in the Life and Pensions sector. This knowledge will not only help you understand the business better but also allow you to engage in meaningful conversations with stakeholders during the interview process.

✨Tip Number 2

Showcase your analytical skills by preparing examples of how you've successfully used various analytical tools and techniques in past projects. Be ready to discuss specific scenarios where your recommendations led to significant business improvements.

✨Tip Number 3

Highlight your experience in leading teams and managing performance. Prepare to discuss your leadership style and how you've supported the development of other analysts, as this is a key aspect of the role.

✨Tip Number 4

Prepare to discuss your approach to stakeholder management. Think of examples where you've influenced or negotiated with stakeholders at different levels, as strong interpersonal skills are crucial for this position.

We think you need these skills to ace Senior Business Analyst

Business Analysis
Stakeholder Management
Process Mapping
Gap Analysis
Statistical Analysis
Database Analysis
Prototyping
Performance Management
Documentation Skills
Testing Strategy Development
Life and Pension Product Knowledge
Interpersonal Skills
Project Methodologies
Problem-Solving Skills
Written and Verbal Communication Skills
Negotiation Skills

Some tips for your application 🫡

Understand the Company: Before applying, take some time to understand Diligenta's vision and values. Familiarize yourself with their approach to customer service and how they aim to transform client operations.

Tailor Your CV: Make sure your CV highlights relevant experience in business analysis, particularly in the Life and Pensions sector. Emphasize your leadership skills and any experience managing teams of analysts.

Craft a Compelling Cover Letter: In your cover letter, clearly articulate why you are interested in the Senior Business Analyst role at Diligenta. Mention specific skills and experiences that align with the job description, such as your proficiency in analytical tools and techniques.

Showcase Your Communication Skills: Since strong written and verbal communication skills are essential for this role, ensure that your application materials are well-written and free of errors. Use clear and concise language to convey your ideas effectively.

How to prepare for a job interview at Diligenta - a subsidiary of Tata Consultancy Services

✨Showcase Your Analytical Skills

As a Senior Business Analyst, your ability to analyze complex data and provide actionable insights is crucial. Be prepared to discuss specific examples of how you've used analytical tools and techniques in past projects to drive business outcomes.

✨Demonstrate Leadership Experience

Since the role involves performance management of a team, highlight your leadership experience. Share instances where you have successfully guided a team, supported their development, and managed performance effectively.

✨Understand the Business Context

Familiarize yourself with Diligenta's vision and the Life and Pensions sector. Be ready to discuss how your background aligns with their goals and how you can contribute to transforming their clients' operations.

✨Prepare for Stakeholder Engagement Scenarios

Given the importance of stakeholder communication in this role, prepare for questions about how you've influenced and negotiated with various stakeholders. Use examples that showcase your strong interpersonal skills and ability to tailor your communication style.

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