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For Companies At a Glance
- Tasks: Lead and manage operational change delivery, ensuring effective implementation activities.
- Company: Diligenta aims to be the best in life and pensions administration with a strong customer service focus.
- Benefits: Enjoy 33 days off, bonuses, personal development, and perks like discounted shopping.
- Why this job: Join a supportive culture that values positive change and offers growth opportunities.
- Qualifications: Experience in financial services and proven project delivery skills are essential.
- Other info: Access to a comprehensive wellbeing program and contributory pension scheme.
The predicted salary is between 48000 - 72000 £ per year.
Who are Diligenta?
Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is founded on positive change and development.
The Opportunity
We are seeking a Business Readiness Manager who can confidently lead and manage delivery of Operational Change within a functional area, ensuring the effective management of implementation activities required to successfully deliver all types of change.
Benefits
- 33 days including Bank Holidays
- Eligibility for an annual discretionary bonus scheme
- Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
- Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods
- Cycle to Work Scheme & Interest free Season Ticket loans
- A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing
- A comprehensive set of Moments that Matter policies, such as Carer’s Leave, Foster Leave and Retirement Leave
- A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service”) & Group Income Protection
- Apply to find out about our other benefits
You’ll be:
- Managing the interface between the central change team, client, IT, 3rd party suppliers, front and back office teams to ensure successful implementation of operational change
- Collaborating and influencing key stakeholders to ensure the operational change is planned and delivered effectively and on time
- Collaborating with Programme and Project Managers to develop the implementation plans for each project to ensure successful delivery within regulatory standards and change framework
- Leading and coaching your team of direct reports to deliver their readiness activity, change processes, change strategy and personal development
- Engaging, maintaining and sharing regular updates on readiness activity across a range of stakeholders including client, SLT, and 3rd parties
You should apply if you:
- Have previous financial Services experience
- Have proven track record of delivering large projects / programmes
- Are well-versed in writing and delivering project plans
- Understand key accountabilities in change delivery and adoption
- Have a good attention to detail and high-quality outputs needed
- Are a fast learner who is adept at problem solving, and conflict resolution
Business Readiness Manager employer: Diligenta - a subsidiary of Tata Consultancy Services
Contact Detail:
Diligenta - a subsidiary of Tata Consultancy Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Readiness Manager
✨Tip Number 1
Familiarize yourself with Diligenta's vision and values. Understanding their commitment to customer service and operational change will help you align your experience and skills with what they are looking for in a Business Readiness Manager.
✨Tip Number 2
Network with current or former employees of Diligenta on platforms like LinkedIn. Engaging with them can provide insights into the company culture and the specific challenges they face, which you can address in your discussions during the interview process.
✨Tip Number 3
Prepare to discuss your previous experience in managing operational change and delivering large projects. Be ready to share specific examples that demonstrate your ability to collaborate with various stakeholders and lead teams effectively.
✨Tip Number 4
Stay updated on industry trends in financial services and operational change management. Being knowledgeable about current best practices will not only help you in interviews but also show your commitment to continuous learning and development.
We think you need these skills to ace Business Readiness Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Business Readiness Manager position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in financial services and any large projects or programs you've successfully delivered. Use specific examples to demonstrate your capabilities in managing operational change.
Showcase Your Skills: Make sure to highlight your skills in project planning, stakeholder management, and problem-solving. Provide concrete examples of how you've influenced stakeholders and led teams in past roles.
Craft a Compelling Cover Letter: Write a personalized cover letter that reflects your understanding of Diligenta's vision and culture. Explain why you're passionate about the role and how your background aligns with their goals for operational change.
How to prepare for a job interview at Diligenta - a subsidiary of Tata Consultancy Services
✨Showcase Your Financial Services Experience
Make sure to highlight your previous experience in financial services during the interview. Be prepared to discuss specific projects or programs you've delivered, emphasizing your role and the outcomes achieved.
✨Demonstrate Change Management Skills
Prepare examples that illustrate your ability to manage operational change effectively. Discuss how you have collaborated with various stakeholders and ensured timely delivery of change initiatives in past roles.
✨Emphasize Attention to Detail
Since high-quality outputs are crucial for this role, be ready to provide examples of how your attention to detail has positively impacted project outcomes. This could include instances where your thoroughness prevented issues or improved processes.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving and conflict resolution skills. Think of specific challenges you've faced in previous projects and how you navigated them, showcasing your ability to adapt and find solutions.
