Value Engineer II

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we’re building the future with people who think boldly and move fast. Whether you’re an engineer working with large language models (LLMs), AI that can understand and generate human language or you are part of a business team reimagining workflows with generative AI, you’ll help us unlock new ways of working and thinking. We look for the curious, the ones who ask big questions, try new tools, and embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future—you’re an agent of positive change, joining a global community on a mission to make an impact.

Diligent is looking for an experienced Value Engineer to join the team and work on key accounts to develop opportunities for prospects and customers. This position will leverage our GTM, and value drivers established through combining people, process, and technology. This resource will command a path of ensuring any mutually agreed outcomes established with customers are built through rigorous adaptation to measurable success. Through a balanced program of assessment, investigation, and value modelling these outcomes will be managed from inception to fruition via the Business Value Consulting program.

Key Responsibilities

• Develop and present clear and concise Business Cases and Value Assessments: Proven ability to unearth business requirements & Drivers.
• Proven ability to map business drivers & initiatives to technology offering & differentiators.
• Proven ability to articulate validated business value.
• Gathering and analysing in-depth business, technical, and financial information to understand the baseline and future capability of the client proposition.
• Conducting gap analyses of clients’ current versus desired states, identifying specific opportunities for benefit realisation.
• Drive adoption and enablement of the business value framework across the wider Diligent ecosystem, supporting the teams on the customers end to end journey of sales through to customer success and value realization.
• Ability to review and support POCs, and project planning involving Diligent technologies to incorporate Proof of Value messaging.
• Active participation in thought leadership, creating whitepapers, industry specific GTM materials and leading internal initiatives.
• Delivers training for other Engineers as part of enablement efforts.
• Enablement of Presales and Sales organization around Value Based Selling deliverables, processes, and best practices.
• Articulates and evangelises industry and business trends relevant to Diligent's go-to market strategy.

Required Experience/Skills

• Extensive experience in product management, with a strong background in developing and managing Data SaaS products.
• Excellent presentation, verbal, and written communication skills.
• Strong experience partnering with a sales force who follow a strict sales methodology (MEDDIC/MEDDPIC).
• Adaptive mindset and ability to drive out a meaningful path to how our customers see tangible business value.
• Able to provide clear analysis and modelling of ROI (Return of Investment) and TCO (Total Cost of Ownership) concepts to justify business cases.
• Ability to build relationships both internally and externally to understand the underpinning needs of Diligent in terms of delivering proposed business value.

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients.
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few.
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
• Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose.
• Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, colour, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.