Solution Sales Executive - Ethics & Compliance

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

The Solutions Sales Executive II is a strong solution specialist with deep working knowledge of Diligent’s Ethics & Compliance products, with a particular focus on Third Party Risk Management and Whistleblowing solutions. This role supports revenue growth by understanding customer needs, positioning the right solutions, and helping customers address specific business and compliance challenges.

This is an individual contributor role that involves engaging directly with customers, supporting opportunities, and partnering closely with Account Executives throughout the sales cycle. As a trusted solution partner, the Solutions Sales Executive II provides product and domain expertise during discovery, demos, and solution discussions, helping to influence buying decisions. The role also includes sharing knowledge with peers to help strengthen overall solution understanding across the sales organisation.

Key Responsibilities:

• Demonstrates strong technical and domain knowledge of Diligent’s Ethics & Compliance products and solutions.
• Applies sound judgment, product expertise, and analytical thinking to recommend solutions for customer challenges, including more complex use cases with guidance where needed.
• Uses a solution-selling approach to understand customer needs and position solutions within the Diligent One Platform.
• Drives high levels of prospect engagement and satisfaction through proactive outreach, relevant insights, and timely follow-ups to support opportunity creation and progression.
• Partners with the Sales team on account planning, proposals, presentations, and other sales materials that clearly articulate solution value and technical capabilities.
• Effectively utilises sales tools to prospect, support pipeline generation, schedule meetings, improve win rates, and contribute to bookings.
• Maintains accurate CRM records, forecasts, and regular reporting on pipeline and closed deals.
• Develops an understanding of the competitive landscape, customer priorities, and industry trends to support account and opportunity strategy.

Required Experience / Skills:

• Experience selling Ethics & Compliance, Third Party Risk Management, or Due Diligence solutions is preferred.
• Experience supporting or managing complex sales cycles and contributing to larger, multi-stakeholder deals.
• Strong relationship-building skills with the ability to engage stakeholders across different levels of an organisation.
• A continuous learning mindset with interest in developing deeper product, industry, and customer knowledge.
• Clear, confident communication and presentation skills with the ability to influence through insight rather than authority.
• High curiosity and empathy, with strong questioning and listening skills to understand customer context and challenges.
• Self-motivated, results-oriented, and comfortable working in a fast-paced, evolving environment.

What Diligent Offers You:

• Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programmes to name a few.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.