At a Glance
- Tasks: Partner with Sales to showcase how our platform transforms compliance and risk management.
- Company: Join Diligent, a leader in AI-driven governance, risk, and compliance solutions.
- Benefits: Enjoy flexible work, comprehensive health benefits, and generous time off.
- Other info: Dynamic, diverse team with global offices and a commitment to innovation.
- Why this job: Be a trusted advisor, making a real impact in a customer-facing role.
- Qualifications: 2+ years in compliance or legal roles, with strong communication skills.
The predicted salary is between 60000 - 80000 £ per year.
As a Solutions Engineer II at Diligent, you will partner closely with Sales to help organizations understand how our platform can transform the way they mitigate risk, perform audits, and operationalize compliance. You’ll act as a trusted advisor to senior stakeholders, translating Ethics & Compliance and broader GRC challenges into clear, compelling solutions that drive real business value. If you enjoy combining domain expertise, storytelling, solution design, and customer interaction, and want to move beyond traditional internal compliance roles into a commercial, customer-facing environment, this is a strong next step.
Key Responsibilities
- Partner closely with Sales to support the full pre-sales lifecycle, helping customers understand how Diligent solves real-world compliance challenges.
- Deliver tailored, high-impact software demonstrations that clearly articulate business value - not just product features.
- Engage confidently with senior leaders across Legal, Ethics & Compliance, Governance, Risk & Audit teams.
- Translate customer pain points into clear solution narratives, including quantified outcomes and success criteria, that support deal progression and closure.
- Own the technical win in partnership with Sales, including managing evaluations, sandbox environments, and stakeholder questions.
Solution Design & Thought Leadership
- Design and present solution architectures that align with customer objectives and regulatory environments.
- Articulate the cross-platform value of the Diligent One Platform and how it supports integrated Governance, Risk and Compliance (GRC) programs.
- Collaborate with Product teams to provide customer and domain feedback on product enhancements.
- Lead structured discovery to map requirements to Diligent solutions, define POC/sandbox success criteria, and ensure proposed solutions are implementation-ready.
- Support marketing initiatives such as webinars, industry events, and thought-leadership content.
Domain Expertise
- Apply practical compliance and governance expertise in customer discussions to frame challenges and guide solution design.
- Leverage familiarity with key regulatory and industry frameworks such as GDPR/CCPA, SOC 2, ISO, NIST, EU Directives (Whistleblower, AI, etc.), ABAC/AML, LkSG, as well as other relevant industry regulations.
- Knowledge of core compliance functions, including Ethics & Compliance Programs, Policy & Training, Third-Party Risk Management, and Entity & Subsidiary Management.
Technical & Integration Fluency
- Develop a strong working understanding of the Diligent platform, including core workflows, configuration options, reporting, and integrations.
- Confidently whiteboard solution flows, data movements, and high-level architectures with both business and technical audiences.
Required Experience/Skills
- 2+ years of experience in Ethics & Compliance, GRC or Legal (Corporate Compliance), either in a customer-facing role or within industry.
- Experience working with SaaS solutions, or strong interest in transitioning into a commercial, customer-facing environment.
- Strong executive-level presentation and communication skills, with the ability to simplify complex topics.
- Comfortable partnering with Sales and contributing to commercial outcomes.
- Curious, self-driven, and motivated to continuously deepen both technical and domain knowledge.
- Ability to speak German and/or French is a plus.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together.
At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature.
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.
Senior Solutions Engineer employer: Diligent
Diligent is an exceptional employer that fosters a culture of creativity and innovation, providing employees with a flexible work environment and comprehensive health benefits. With a strong commitment to diversity and employee growth, Diligent encourages continuous learning and collaboration across its global offices, making it an ideal place for those looking to make a meaningful impact in the governance, risk, and compliance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Solutions Engineer
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Diligent looking for candidates who are engaged and informed.
We think you need these skills to ace Senior Solutions Engineer
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Diligent. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Diligent
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Diligent’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
