Senior Professional Services Delivery Lead

Senior Professional Services Delivery Lead

Full-Time 51750 - 63250 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead and optimise team performance while ensuring top-notch service delivery.
  • Company: Diligent, a forward-thinking company focused on professional services excellence.
  • Benefits: Competitive salary, career development opportunities, and a supportive work environment.
  • Other info: Join a dynamic team with opportunities for growth and innovation.
  • Why this job: Shape the future of professional services and make a real difference in team success.
  • Qualifications: Experience in team management and a passion for operational excellence.

The predicted salary is between 51750 - 63250 Β£ per year.

Diligent is seeking a Manager, Services to allocate resources and optimize team utilization while upholding quality across the Professional Services customer journey.

The role includes coaching, recruitment, retention, and development planning to grow capabilities and drive operational excellence.

The position involves leading internal initiatives, refining training for product adoption, and ensuring on-time timesheets and KPI attainment across regions.

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Senior Professional Services Delivery Lead employer: Diligent

Diligent is an exceptional employer that fosters a dynamic and inclusive work culture in Greater London, where innovation thrives through collaboration. With a strong commitment to employee well-being, we offer comprehensive benefits, including wellness programmes and generous time-off policies, alongside ample opportunities for professional growth and development. Join us to be part of a forward-thinking team that values diversity and empowers you to make a meaningful impact in the B2B SaaS landscape.

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Contact Details:

Diligent Recruitment Team

We think you need these skills to ace Senior Professional Services Delivery Lead

Resource Allocation
Team Utilisation Optimisation
Quality Assurance
Coaching Skills
Recruitment Skills
Retention Strategies
Development Planning