Senior Manager, Sales

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we\’re building the future with people who think boldly and move fast. Whether you\’re designing systems that leverage large language models or part of a team reimaging workflows with AI, you\’ll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly – those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future – you’re an agent of positive change, joining a global community on a mission to make an impact.

The Senior Manager, Sales is a dual-role leadership position within Diligent’s specialist sales team. This player/coach will be responsible both for developing and executing our go-to-market (GTM) strategy in the high-potential Ethics & Compliance Business Unit and acting as a hands-on sales expert who leads by example. The individual will directly close business within the E&C domain while enabling, coaching, and scaling a growing team of specialists.

We are looking for a proactive self-starter with a proven track record in the compliance, GRC, or SaaS domains—someone who can architect and drive sales plays, build team GTM maturity from the ground up, and act as a subject matter voice both internally and externally.

Key Responsibilities

• Build and refine a market strategy for Ethics & Compliance, leveraging insight into product-market fit, emerging trends, and regulatory drivers in the space.
• Identify key market opportunities and design scalable sales plays.
• Coordinate with Product, Marketing, and Enablement teams to ensure assets, messaging, and campaigns align with market needs.
• Directly manage a subset of high-value opportunities and strategic accounts within the Ethics & Compliance portfolio.
• Serve as a coach and mentor to specialist colleagues, supporting ongoing enablement, knowledge sharing, and continuous improvement of E&C sales plays.
• Oversee day-to-day sales process execution and act as SME speaker at internal and external events.
• Represent Diligent as a subject matter expert in compliance and ethics through industry forums, customer events, and webinars.
• Maintain awareness of trends across anti-bribery, third-party risk, policy management, and related compliance topics.
• Partner with all GTM functions—including Sales, Marketing, Product, Customer Success—to drive cohesive execution in the Ethics & Compliance segment.

Required Skills & Experience

• Proven success in compliance, ethics, GRC, or SaaS solution selling, ideally with experience in a specialist or player/coach capacity.
• Demonstrated ability to build and implement impactful GTM strategies, especially in new or maturing business units.
• Strong track record of direct sales results in the compliance domain, exceeding quotas and opening new markets.
• Experience coaching and enabling peers or teams towards consistent, scalable sales execution.
• Deep familiarity with the corporate compliance landscape, including key buyer personas (e.g., Chief Compliance Officer, General Counsel) and regulatory challenges.
• Excellent communication, presentation, and stakeholder management skills.
• Self-starting, entrepreneurial mindset willing to roll up sleeves and drive tangible outcomes.
• Strategic and analytical, able to assess market maturity, identify opportunities, and operationalise sales motions.
• Proactive in exploring digital tools and willing to upskill in AI-powered systems.
• Collaborate on team initiatives that involve experimenting with new technology, including AI.

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programsto name a few
• We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability –to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected towork onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsoDiligent\’s EEO Policy and Know Your Rights .We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at .

To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.

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