Principal Product Compliance Advisor

Are you the person who reads a legislative update and immediately sees its impact on entity management software? Do you find yourself bridging the gap between complex regulatory change and the people who actually need to act on it? If your background is in corporate governance and company secretarial practice — and you know your way around entity management platforms — this is a rare opportunity to shape how a market-leading product evolves to meet global compliance demands. You won't just be advising from the sidelines; you'll be the subject matter expert that product and development teams rely on, the voice in client rooms and at user conferences, and the person who ensures that regulatory change translates into real, prioritised product improvements.

Here's a summary of the role: With 10+ years in company secretarial or corporate governance practice, you understand regulatory compliance and statutory obligations inside out. You're comfortable interpreting complex legislation across multiple jurisdictions and translating it into something that engineers, product managers and non-legal stakeholders can actually use. You may already be a Chartered Company Secretary (ICSA/CGI) or hold an equivalent qualification. You're confident presenting at user conferences, engaging government bodies and third-party regulators, and contributing to a strategic compliance roadmap — all while keeping a sharp eye on what's coming next in the regulatory landscape.

Responsibilities:

• Own global compliance coverage — ensuring the entity management platform meets regulatory requirements across all supported jurisdictions.
• Track and interpret incoming legislation — building and maintaining a forward-looking backlog of regulatory change with direct product impact.
• Be the bridge between compliance and product — working with Product Managers and engineers to translate legislation into clearly prioritised development requirements.
• Engage with government bodies and third-party regulators to define and shape the ongoing regulatory support strategy.
• Enable client-facing teams — equipping Customer Success, Support, Sales and Training with clear, accurate compliance guidance.
• Lead as a thought leader in entity management — presenting at user conferences, running focus groups and participating in strategic client meetings.

Qualifications:

• 10+ years of company secretarial experience, either in a corporate environment or professional services.
• Strong working knowledge of Diligent Entities management software and statutory compliance processes.
• Proven ability to interpret complex, multi-jurisdictional legislation and communicate it clearly to non-legal audiences.
• Excellent stakeholder engagement and presentation skills — you're as comfortable in a client meeting as you are drafting a regulatory briefing.
• Corporate Governance Institute (CGI) qualification or equivalent (e.g. ICSA, ACIS).

Nice to have:

• Experience presenting at industry events or user conferences.
• Familiarity with regulatory engagement at a government or policy level.
• Experience working within a SaaS or technology-driven product environment.

About Us: Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimagining workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you're not just building the future - you're an agent of positive change, joining a global community on a mission to make an impact.

Work model and location: Headquartered in New York, with offices worldwide. This role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time.

EEO statement: We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.