Paralegal

Want to do meaningful legal work — without the monotony? This in-house paralegal role puts you at the heart of a fast-moving global tech business, where you’ll own commercial contract negotiations, manage GDPR data subject access requests, and support with embedding AI tools into everyday legal workflows. If you’re a commercially savvy paralegal with a track record in contract drafting and negotiation, a solid grounding in data protection, and a real appetite for legal technology, this is a rare opportunity to build a career that moves as quickly as you do.

Here’s a breakdown of what you’ll do (not all of it, just the important stuff):

• Own commercial contract negotiations end-to-end — drafting, reviewing and negotiating NDAs, sales agreements and vendor agreements, using in-house templates and playbooks, and managing the full contract lifecycle through to signature.
• Act as a key point of contact for the commercial teams, triaging and managing incoming sales support tickets and assisting senior counsel on more complex matters.
• Manage end-to-end Data Subject Access Requests (DSARs) under GDPR, from initial assessment through to final response, and support with maintaining privacy and compliance documentation.
• Utilise AI tools and develop effective prompts to streamline legal workflows, assist with document review, and manage and update legal templates across the business.
• Support vendor contract reviews and handle ad‑hoc queries from stakeholders across the business, giving you broad exposure to the full range of commercial legal matters the team deals with.

These are the essentials you’ll need to get an interview:

• 2–3+ years’ experience as a paralegal in a fast‑paced in‑house or private practice environment.
• Demonstrable experience reviewing, drafting, and negotiating commercial agreements such as NDAs and sales contracts.
• A solid understanding of GDPR and data protection principles, with hands‑on experience managing Data Subject Access Requests (DSARs) from receipt through to final response.
• A genuine enthusiasm for legal technology and AI tools, with competence in AI prompting and a willingness to embrace innovation in legal workflows.
• Excellent organisational skills and high attention to detail, with the ability to manage competing priorities under pressure.
• Strong communication and interpersonal skills, with a collaborative approach to working with sales, finance, and other business partners.

It would be great if you had these too, but we’ll support you if you don’t:

• Familiarity with Salesforce and Coupa platforms.
• Prior experience in a SaaS or technology business, or within an international organisation.

Benefits:

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients.
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programmes to name a few.
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
• We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.
• We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us.