Vice President, Product Management in London

Overview

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we are building the future with people who think boldly and move fast. Whether you are designing systems that leverage large language models or part of a team reimagining workflows with AI, you will help us unlock entirely new ways of working and thinking. Curiosity is in our DNA; we look for individuals willing to ask the big questions and experiment fearlessly—those who embrace change as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you are not just building the future - you are an agent of positive change, joining a global community on a mission to make an impact.

Key Responsibilities

• Strategic Leadership
  • Define and execute product strategy driving company-level ARR growth, retention, and market expansion.
  • Lead cross-functional roadmap development balancing innovation with operational excellence.
  • Partner with C-suite to align product strategy with business objectives and competitive positioning.
• Team & Execution
  • Build and scale high-performing product organization across governance, AI, platform, and growth.
  • Establish product excellence standards, processes, and OKRs enabling consistent execution at scale.
  • Drive accountability for measurable product outcomes through data-driven decision making.
  • Champion AI-first development, leading GovernAI adoption driving platform upgrades and expansion.
  • Scale product-led growth strategies including trials, freemium models, and self-service capabilities.
  • Identify new market opportunities within governance and compliance ecosystem.
• Customer Focus
  • Maintain deep customer empathy through regular Fortune 500 board engagement.
  • Leverage customer insights and competitive intelligence to inform product decisions.
  • Partner with GTM teams to drive adoption and expansion revenue.

Qualifications

• 10+ years of experience developing and executing product strategies, including a proven track record of crafting go-to-market (GTM) strategies and driving revenue growth.
• Excellent verbal and written communication skills, with the ability to present complex concepts in a clear and compelling way.
• Ability to excel in a dynamic environment and balance multiple priorities.
• Strong creative, problem solving, and strategic thinking abilities.
• Demonstrated ability to organize and prioritize work to drive results on-time, with high quality.
• Experience integrating AI tools into marketing workflows and strategic planning processes.
• Exceptional critical thinking, analytical, and quantitative skills.
• Proven experience leading and managing teams.
• Previous experience with our target personas (general counsel, corporate secretary, legal ops, CFO and internal audit) and/or experience in the governance or entity management industries strongly preferred.

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients.
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few.
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
• Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Work Model & Location

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

Equal Opportunity

We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, gender identity or expression, medical condition, genetic information, or sexual orientation in accordance with applicable laws. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at recruitment@diligent.com.