Overview
In this role you design, prototype and demonstrate tailored GRC solutions to support complex pre-sales engagements. You collaborate with Sales, Customer Success, Product and Professional Services to translate customer requirements into compelling technical solutions that accelerate deals and drive technical wins. You build hands-on demos and automation to show how Diligent’s GRC platform integrates into enterprise ecosystems, engaging with cross-functional stakeholders and shaping technical narratives. This is a hybrid role in London, emphasizing impact through technical storytelling and rapid solution delivery.
Pay / Benefits
- flexible work environment
- comprehensive health benefits
- meeting-free days
- generous time off policy
- wellness programs
Responsibilities
- Support mid-market and enterprise GRC opportunities with Solutions team
- Own the technical pre-sales win including validation, design, and risk mitigation
- Design and deliver tailored demos, technical deep dives, and POCs
- Build demo prototypes, automation scripts, and integration examples (Python)
- Develop data ingestion/transformation, API integrations, and process automation/workflows
- Leverage REST APIs to integrate Diligent with enterprise systems
- Apply AI to solution delivery
- Translate GRC use cases into clear technical narratives
- Prepare demo assets, diagrams, and materials for engagements
- Present to technical, business, and executive stakeholders
- Stay current on product capabilities and provide structured customer feedback
- Collaborate with Marketing on webinars and thought leadership
- Share reusable demo assets to enable internal teams
Key requirements
- 3+ years in a customer-facing technical role in B2B SaaS or enterprise software
- Strong Python proficiency including REST APIs, data handling and automation
- Familiarity with Python libraries (Pandas, Requests)
- Experience with workflow automation, data pipelines/ETL, security tooling, or audit/compliance tooling
- Experience building demo environments or reusable technical tools
- Experience supporting enterprise or regulated customers
- Comfort engaging with senior stakeholders and buying committees
- Ability to balance technical depth with business value articulation
- Curious, proactive, and capable in fast-paced environments
- customer-facing
- strong communication
- problem solving
- Python (REST APIs, data handling, automation)
- Pandas, Requests
- REST API integrations
Technical Solutions Engineer in London employer: Diligent
Diligent is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Senior HR Business Partner to thrive. With a flexible work environment, comprehensive health benefits, and a commitment to diversity, employees are empowered to grow both personally and professionally. The hybrid work model encourages in-person engagement, enhancing teamwork and community, while the company's focus on AI-enabled practices positions its workforce at the forefront of industry advancements.