Senior Product Manager (IT/Cyber Risk) in London

You are a senior product leader who wants to shape how AI transforms IT and cyber risk management at scale. In this role, you will own one of the most strategic product areas in a global GRC SaaS platform, defining how organisations identify, assess, and act on cyber risk — and how CISOs and boards get the clarity they need when it matters most.

You will set and drive the product vision, roadmap, and outcomes for IT & Cyber Risk on a multi-solution platform used by enterprises worldwide. You will partner closely with engineering, design, data science, and senior leaders to build AI-native capabilities that automate risk detection, prioritisation, and reporting. Your work will have high executive visibility, real strategic weight, and direct impact on how customers manage governance, risk, and compliance.

Here’s a breakdown of what you’ll do (not all of it, just the important stuff):

• Lead the end-to-end product strategy and roadmap for IT & Cyber Risk, aligning to company objectives and broader platform direction.
• Design and deliver AI-powered features (LLMs, agents, ML models) that automate risk identification, assessment, and reporting for enterprise security and risk teams.
• Partner with engineering, data science, and design to define technical approaches, ship high-quality releases across web, mobile, and API, and iterate using product analytics.
• Develop deep market and customer insight by engaging regularly with CISOs, security leaders, and risk managers, and turn those insights into clear product bets.
• Define, track, and communicate product KPIs, AI performance metrics, and north star outcomes to senior stakeholders, including business cases for major investments.
• Work cross-functionally with Sales, Customer Success, Professional Services, and Marketing to ensure successful launches and adoption of new IT & Cyber Risk capabilities.

These are the essentials you’ll need to get an interview:

• 7+ years of product management experience, including significant time building SaaS products.
• Proven track record of owning and delivering complex B2B product roadmaps end-to-end.
• Deep domain experience in IT risk, cyber risk, or information security, working closely with CISOs, security, or risk functions.
• Hands-on experience shaping or building AI-powered product features (for example using LLMs, agents, or ML models) and understanding how they work in practice.
• Confidence partnering with engineering and data science on technical design trade-offs and feasibility.
• Strong communication and stakeholder management skills, with the ability to simplify complex topics and influence senior, cross-functional teams.
• Data-driven mindset: comfortable using product analytics, experimentation, and OKRs to make decisions and measure impact.

It would be great if you had these too, but we’ll support you if you don’t:

• Experience in governance, risk and compliance (GRC), compliance, or enterprise risk environments.
• Background working in agile product delivery (such as Scrum), and/or formal product or agile certifications.
• Familiarity with cyber regulations and standards, and how they shape enterprise risk and security programs.

About Us: Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimagining workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

What Diligent Offers You: Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients. We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few. We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

We are a drug-free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, colour, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer-related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.

At Diligent, we recognize the value of a diverse global workforce. Visa sponsorship may be available for select positions based on business needs and specific role requirements. Sponsorship decisions are evaluated on a case-by-case basis, and eligibility should not be assumed for all opportunities.