Senior Manager, Sales Enablement (1-Year Fixed Term Contract) in London

About Diligent

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping over 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform consolidates the entire GRC practice so that practitioners, the C‑Suite and the board can manage risk more effectively, build resilience and make better decisions faster. At Diligent we build the future with people who think boldly, move fast, and unlock new ways of working through AI and large‑language‑model‑driven solutions.

Position Overview

We’re looking for a Senior Manager to lead Diligent’s Go‑to‑Market Readiness (GTMR) team on a maternity‑leave contract. The role oversees the global AE readiness strategy and manages a team of Program Managers who design and deliver programs that enable sellers to perform at their best. The GTMR team sits at the center of Diligent’s commercial engine, ensuring every seller is prepared, aligned, and equipped with the training, messaging and tools needed to create pipeline, progress deals and represent our solutions with confidence. The work is highly collaborative and thrives in person; candidates are expected to work in the office at least three days a week and onsite 50% of the time if within commuting distance of a Diligent hub.

Key Responsibilities

• Own the AE Readiness Strategy – set vision, priorities and operating rhythm for onboarding, everboarding, methodology reinforcement and continuous AE development across regions.
• Lead and Develop a High‑Performing Team – manage a group of Program Managers responsible for delivering global enablement programs; coach, clarify and direct work to be impactful.
• Drive Onboarding and Continuous Learning – oversee structured onboarding for new AEs and a monthly everboarding cadence that supports skill growth without unduly taking sellers away from customers.
• Design and Guide Enablement Programs – shape programs, playbooks and resources that strengthen AE performance—from core sales skills and messaging to competitive positioning and objection handling.
• Partner Across the GTM Ecosystem – collaborate with Product Marketing, Product, Customer Success, Sales Ops and Sales Leadership to keep strategy and messaging aligned from conversation to renewal.
• Lead Launch Readiness – own the readiness plan for new products, solutions and campaigns; ensure AEs have clear guidance and confident talk tracks ahead of each launch.
• Reinforce the Diligent Way – work with the Methodology Program Manager to strengthen adoption of Command of the Message, MEDDICC and Challenger across the AE community.
• Measure and Communicate Impact – use data from Salesforce, Gong, Diligent Academy and Airtable to track readiness trends, identify skill gaps and report program effectiveness.
• Deliver Updates in Key Forums – share insights and enablement updates during QBRs, manager forums and regional reviews, ensuring leaders can see what’s working and what needs attention.
• Travel – visit US hubs approximately 10% of the time to maintain global alignment and support regional initiatives.

Qualifications

• 8+ years in sales enablement, revenue readiness or a sales‑related field.
• Leadership experience managing enablement or training teams.
• Strong track record building and scaling AE‑focused enablement programs.
• Excellent coaching and facilitation skills.
• Ability to partner effectively with senior leaders and cross‑functional teams.
• Experience with sales methodologies such as MEDDICC/MEDDPICC, Challenger and Command of the Message.
• Experience with modern sales and enablement tools including Salesforce, Gong and Outreach.
• Strong operational skills – structured, organized and able to manage multiple initiatives simultaneously.
• Confidence in reporting on engagement, adoption and performance metrics.

What Success Looks Like

• AEs ramp faster and perform with greater confidence.
• Consistent execution of the Diligent Way across the sales organization.
• Programs and resources that feel practical, relevant and aligned to business priorities.
• Strong cross‑functional alignment around messaging and GTM execution.
• Clear improvements in AE pipeline quality, qualification and deal progression.
• A predictable, well‑run readiness engine that teams rely on to stay sharp and prepared.

What Diligent Offers You

• Creativity is ingrained in our culture; we innovate and explore new ways of doing things both internally and for clients.
• Flexible work environment, global days of service, comprehensive health benefits, meeting‑free days, generous time‑off and wellness programs.
• Global presence with offices in multiple cities; hybrid work model with onsite requirement of at least 50% of the time when within commuting distance.
• Diversity is a priority; we foster inclusion through Employee Resource Groups and educational resources.

EEO Statement and Contact

Diligent is a drug‑free workplace and a proud equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender identity or expression, medical condition, genetic information or sexual orientation in accordance with applicable federal, state and local laws. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. For more information, see Diligent’s EEO Policy. We provide reasonable accommodations for qualified individuals with disabilities and disabled veterans; please contact us at recruitment@diligent.com if you need assistance.