Diligent is seeking a Bilingual Customer Support Specialist to manage Tier I support and client relationships, handling support calls, resolving issues, and ensuring follow-up for complete satisfaction. You will collaborate with the Customer Success and ProdOps teams to deliver swift resolutions while communicating effectively with both technical and non-technical stakeholders.
Ideal candidates are fluent in Portuguese and English, with at least 2 years of phone-based software support and a
#J-18808-LjbffrBilingual Support Specialist - Portuguese/English (Hybrid) employer: Diligent
Diligent is an exceptional employer that fosters a dynamic and inclusive work culture in Greater London, where innovation thrives through collaboration. With a strong commitment to employee well-being, we offer comprehensive benefits, including wellness programmes and generous time-off policies, alongside ample opportunities for professional growth and development. Join us to be part of a forward-thinking team that values diversity and empowers you to make a meaningful impact in the B2B SaaS landscape.
