Director of Product Management AI (Hiring Immediately) in London

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we are building the future with people who think boldly and move fast. Whether you are designing systems that leverage large language models or part of a team reimagining workflows with AI, you will help us unlock entirely new ways of working and thinking. The future belongs to those who keep learning, and we are building it together. At Diligent, you are not just building the future - you are an agent of positive change, joining a global community on a mission to make an impact.

We are seeking an exceptional Director of Product Management for Artificial Intelligence (AI) to shape and scale the future of our Diligent Entities solution. A critical requirement for this role is hands-on experience building and working with AI-powered products or integrating AI capabilities into SaaS solutions — you will be the driving force behind embedding intelligent, value-creating capabilities into our portfolio.

As the product leader for our AI strategy, you will:

• Define the vision, guide the roadmap, and translate customer problems into innovative, high-impact product experiences.
• Partner closely with Engineering, UX, Data Science, and all customer-facing teams to deliver world-class AI solutions.
• Define and execute the product strategy for Diligent Entities’ AI suite, ensuring alignment with company objectives, market dynamics, regulatory requirements, and customer needs.
• Prioritise and manage the product roadmap using a combination of market analysis, competitive insights, customer feedback, and business outcomes.
• Serve as the cross-functional leader partnering with Engineering, Data Science, Design, Sales, Marketing, and Customer Success to deliver innovative and adoptable product capabilities.
• Conduct market research, customer interviews, and data analysis to uncover workflows, pain points, and trends, translating insights into clear, actionable product requirements.
• Drive the end-to-end product lifecycle—from problem definition and user stories to feature prioritisation and release management—ensuring high-quality, timely delivery.
• Monitor product performance and customer feedback, applying data-driven insights to continuously optimise outcomes and guide future enhancements.

Experience required:

• Building and working with AI-powered products or integrating AI capabilities into SaaS solutions (non-negotiable).
• Extensive product management experience, ideally within enterprise SaaS environments, with a track record of scaling successful products.
• Strong strategic thinking and analytical problem-solving capabilities, with the ability to synthesise complex customer, market, and regulatory inputs.
• Demonstrated experience writing technical and functional requirements.
• Proven success working within agile development methodologies.
• A data-driven mindset with experience using analytics to prioritise work and drive measurable customer value.
• Strong people leadership experience—building, coaching, and leading high-performing product teams.
• Excellent communication and stakeholder management skills across both technical and non-technical audiences.

Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting-free days, generous time off policy and wellness programs to name a few. We may be headquartered in New York City, but we have office hubs in Washington D.C. Diversity is important to us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.