Account Director in London

Position Overview: This is a market-defining role for a senior sales leader who thrives on strategic, high-impact selling and enjoys building a business from the ground up. As an Account Director, you will act as the CEO of your own portfolio, driving revenue growth across enterprise accounts ($1B+), managing the full account lifecycle, and leveraging internal teams to deliver exceptional results. This is a highly visible, strategic role for someone who enjoys solving complex business challenges and taking ownership of outcomes. This role is perfect for a senior sales professional with a proven track record of success, a strong outbound approach, and the confidence to manage strategic discussions independently. You will have the autonomy to run your accounts like a business while benefiting from the expertise and support of a specialist team.

Key Responsibilities

• Drive revenue growth: Own the full sales cycle for new and existing accounts, including complex enterprise deals with long sales cycles.
• Be the CEO of your accounts: Manage resources, orchestrate stakeholders, and strategically leverage internal teams to deliver results.
• Strategic account management: Lead and execute account plans, expand customer relationships, and identify opportunities to grow within accounts.
• Innovative selling: Adopt a solutions-selling mindset, proactively sourcing new business opportunities and creatively solving hiring challenges.
• Coach and influence: Guide internal teams and stakeholders to adopt best practices, ensuring consistency in account execution.
• Insights-driven execution: Provide detailed reporting, insights, and analysis of your accounts and pipeline to inform business decisions.
• Market expertise: Stay ahead of industry trends, understand the competitive landscape, and use insights to drive strategic advantage.

What does Success Look Like?

• Deliver measurable growth across a portfolio of enterprise accounts.
• Independently manage strategic discussions and influence senior decision-makers.
• Provide actionable reporting and clear insights to managers and internal teams.
• Innovate and execute strategies to identify and convert opportunities across the market.
• Demonstrate reliability, credibility, and ownership in every aspect of the role.

Required Experience/Skills:

• Experience: 10+ years in enterprise sales/account management, ideally in technology, GRC, or related sectors.
• Strategic thinker: Able to align solutions to business objectives and navigate complex sales cycles independently.
• Influencer and relationship builder: Able to engage senior leaders and stakeholders across all levels.
• Self-starter: Comfortable managing your own portfolio, making decisions, and driving results without constant oversight.
• Analytical and data-driven: Able to deliver detailed insights and strategic recommendations.
• Outbound expertise: Strong expectation for proactive sourcing, creative outreach, and pipeline generation.
• Team collaborator: Leverages cross-functional support while confidently running your own accounts.

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimagining workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be different both in our internal processes and to help our clients.
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting-free days, generous time off policy and wellness programs to name a few.
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, colour, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer-related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.

To support a fair and consistent hiring process, we use AI and digital automated tools to assist our recruitment team in organizing candidate data, surfacing relevant applications, coordinating interview scheduling and summarising interview notes. All final screening, evaluation, and hiring decisions are made by humans on our team.

At Diligent, we recognise the value of a diverse global workforce. Visa sponsorship may be available for select positions based on business needs and specific role requirements. Sponsorship decisions are evaluated on a case-by-case basis, and eligibility should not be assumed for all opportunities.

Recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.