Technical Web Lead

We are seeking a Senior Web Engineer to own and improve the technical foundation of our marketing web platform while building high-quality web experiences that support our brand, marketing, conversion, and business objectives. This role will lead development of responsive, scalable pages, templates, components, and CMS-driven experiences across Diligent’s digital properties, translating business, design, content, and marketing requirements into maintainable technical solutions. The Senior Web Engineer will partner closely with design, content, marketing, operations, and agency partners to deliver reliable user experiences, improve site performance, support sales-led and self-serve conversion journeys, and reduce technical debt. They will set and uphold development standards across performance, accessibility, technical SEO, analytics/tagging implementation, QA/release quality, CMS architecture, and code quality while helping build a more maintainable, scalable, and internally owned web development model.

Key Responsibilities

• Lead development of complex website features, templates, reusable components, and CMS-driven experiences across Diligent’s marketing and corporate web properties.
• Translate design, content, campaign, and business requirements into responsive, scalable, accessible, and production-ready web experiences.
• Partner with design, content, marketing, operations, and external partners to scope, build, test, launch, and monitor new pages, components, and site enhancements.
• Help maintain and evolve CMS architecture, including content models, page types, reusable components, and implementation patterns that allow marketing and content teams to move efficiently without creating unnecessary technical debt.
• Drive improvements in site performance, accessibility, technical SEO, analytics/tagging quality, and conversion-focused web experiences by identifying root causes, resolving issues, and preventing recurring defects.
• Support technical implementation for marketing measurement and experimentation, including form tracking, analytics events, A/B testing support, and GTM/CRM handoff requirements.
• Review technical work and create reusable standards, documentation, and implementation guidance to improve speed, quality, maintainability, and internal self-sufficiency.

Required Experience/Skills

• 7+ years of web development experience, with significant experience supporting marketing websites, corporate websites, campaign pages, and CMS-driven digital experiences.
• Experience supporting B2B SaaS, enterprise software, or other complex marketing websites where the website directly supports demand generation, sales-led conversion, self-serve journeys, or pipeline creation.
• Experience with modern web stacks such as React, Next.js, Sanity, Contentful, Vercel, Netlify, or similar tools.
• Proven ability to clarify ambiguous requirements and translate design, content, campaign, and marketing needs into high-quality web experiences, partnering effectively with cross-functional stakeholders and external agencies.
• Familiarity with analytics and marketing technology implementation, including GA4, form tracking, A/B testing tools, or marketing automation/CRM handoffs.
• Strong understanding of site performance optimization, technical troubleshooting, debugging, and reusable code standards, with a focus on maintainability, scalability, and long-term platform health.
• Experience working with external agencies or contractors, including technical review, QA, acceptance criteria, and delivery oversight.
• Experience mentoring developers, reviewing code, setting standards, and improving development workflows, with strong attention to detail, problem-solving, communication, and ownership.
• Working knowledge of localization, multilingual websites, multi-site governance, or global web operations.

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C‑Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients. We care about our people.

Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few. We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.

Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and US EEOC’s Know Your Rights. We are a drug-free workplace.

We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.

To support a fair and consistent hiring process, we use AI and digital automated tools to assist our recruitment team in organizing candidate data, surfacing relevant applications, coordinating interview scheduling and summarizing interview notes. All final screening, evaluation, and hiring decisions are made by humans on our team. To learn more about how we collect, protect, and process your information, please review our Candidate Privacy Policy.

At Diligent, we recognize the value of a diverse global workforce. Visa sponsorship may be available for select positions based on business needs and specific role requirements. Sponsorship decisions are evaluated on a case-by-case basis, and eligibility should not be assumed for all opportunities.