Diligent is seeking a bilingual Customer Support Specialist to handle Tier I support and client relationships. You will respond to inquiries, diagnose issues, and ensure follow-up for complete client satisfaction.
The role requires excellent communication skills and the ability to work with both technical and non-technical staff. The position operates on a hybrid model, with work-from-home on Mondays and Fridays and office days on Tuesdays, Wednesdays, and Thursdays.
#J-18808-LjbffrBilingual Spanish Support Specialist - Hybrid employer: Diligent-14787b60
Diligent is an exceptional employer that fosters a dynamic and inclusive work culture, offering employees the chance to thrive in a hybrid work environment in the vibrant city of Greater London. With a strong focus on professional development, employees benefit from ongoing training and growth opportunities, while the collaborative atmosphere encourages innovation and teamwork, making it a rewarding place for those looking to make a significant impact in the SaaS industry.
