At a Glance
- Tasks: Support enterprise-grade cloud services and troubleshoot Azure integration issues.
- Company: Join DigX, a transformation consultancy focused on innovation and operational excellence.
- Benefits: Competitive salary, performance bonuses, hybrid work model, and career progression opportunities.
- Other info: Diverse team culture with full support for professional development and Microsoft certifications.
- Why this job: Make a real impact in cloud technology while developing your skills in a collaborative environment.
- Qualifications: 5+ years in Microsoft integrations, strong Azure experience, and excellent communication skills.
The predicted salary is between 34000 - 45000 £ per year.
Are you a proactive Cloud Support Engineer with deep experience in Microsoft Azure and a passion for solving complex integration issues? We’re looking for a hands-on professional to join our team and support enterprise-grade cloud services for a major client initiative.
This role is focused on operational excellence, troubleshooting, and automation across Azure Integration Services and Power Platform. You’ll work closely with internal teams and client stakeholders to ensure reliable service delivery, drive root-cause analysis, and implement security and compliance best practices.
What You’ll Do
- Act as Tier 2/3 escalation point for service desk tickets—triage, diagnose, and resolve incidents across Azure services.
- Monitor and troubleshoot Azure integrations (Logic Apps, Service Bus, Event Grid, APIM) using KQL, Azure Monitor, and Application Insights.
- Build automation flows using PowerShell and Power Automate to auto-heal connections and rotate secrets.
- Surface health metrics in Power BI and Azure Dashboards for SLA and compliance reporting.
- Apply Microsoft Defender for Cloud and Sentinel recommendations to improve security posture.
- Enforce compliance policies including Azure Information Protection, DLP, Conditional Access, and PIM.
- Run monthly service-health reviews with business units and identify continuous improvement actions.
- Contribute to internal knowledge base with runbooks, KB articles, and post-incident reviews.
What We’re Looking For
- 5+ years supporting Microsoft-based integrations, with 3+ years hands-on in Azure Integration Services.
- Strong experience with Azure Pipelines (CI/CD), YAML, and release gates.
- Familiarity with ITIL processes including incident prioritisation, change management, and root-cause analysis.
- Working knowledge of Power Platform (Power Automate, custom connectors, DLP policies).
- Scripting skills in PowerShell, Azure CLI, and REST APIs.
- Diagnostic expertise using Kusto Query Language (KQL), Application Insights, and live-site debugging tools.
- Excellent communication skills for engaging technical and non-technical stakeholders.
Benefits
- Competitive salary: £40k-45k, based on experience.
- Performance-based bonuses tied to service delivery and client satisfaction.
- Hybrid working model with 1–2 days onsite in our Stafford office.
- Career progression opportunities into Cloud Architecture, DevOps, or Security Engineering roles.
- Full support for Microsoft certifications and professional development.
- A collaborative team culture focused on innovation, security, and operational excellence.
About DigX
At DigX, we’re a transformation consultancy focused on delivering engineered outcomes in complex IT environments. We work at the intersection of strategy, architecture, and execution, helping our clients modernise legacy systems, realign IT with business strategy, and deliver critical change programs.
Our cloud support engineers play a vital role in ensuring our solutions are secure, scalable, and aligned with long-term business goals. We value diversity, innovation, and continuous learning, and we are proud to be an equal opportunity employer.
DigX is an equal opportunities employer and welcomes applications from all qualified candidates.
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Azure Support Engineer in Stafford employer: DigX
At DigX, we pride ourselves on being an exceptional employer that fosters innovation and collaboration in the digital transformation landscape. Our inclusive work culture encourages professional growth through continuous learning opportunities and mentorship, while our commitment to employee well-being ensures a supportive environment. Located in a vibrant area, we offer unique advantages such as flexible working arrangements and access to cutting-edge technology, making us an ideal place for talented individuals to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Azure Support Engineer in Stafford
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what DigX values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges DigX might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at DigX!
✨Direct Apply to DigX
Let's not forget to apply directly through the DigX website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Azure Support Engineer in Stafford
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at DigX.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at DigX. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at DigX
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
