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- Tasks: Support enterprise-grade cloud services and troubleshoot Azure integration issues.
- Company: Join DigX, a transformation consultancy focused on innovation and operational excellence.
- Benefits: Competitive salary, performance bonuses, hybrid work model, and career progression opportunities.
- Why this job: Make a real impact in cloud technology while developing your skills in a collaborative environment.
- Qualifications: 5+ years in Microsoft integrations, strong Azure experience, and excellent communication skills.
- Other info: Diverse team culture with full support for professional development and Microsoft certifications.
The predicted salary is between 34000 - 45000 £ per year.
Are you a proactive Cloud Support Engineer with deep experience in Microsoft Azure and a passion for solving complex integration issues? We’re looking for a hands-on professional to join our team and support enterprise-grade cloud services for a major client initiative.
This role is focused on operational excellence, troubleshooting, and automation across Azure Integration Services and Power Platform. You’ll work closely with internal teams and client stakeholders to ensure reliable service delivery, drive root-cause analysis, and implement security and compliance best practices.
What You’ll Do
- Act as Tier 2/3 escalation point for service desk tickets—triage, diagnose, and resolve incidents across Azure services.
- Monitor and troubleshoot Azure integrations (Logic Apps, Service Bus, Event Grid, APIM) using KQL, Azure Monitor, and Application Insights.
- Build automation flows using PowerShell and Power Automate to auto-heal connections and rotate secrets.
- Surface health metrics in Power BI and Azure Dashboards for SLA and compliance reporting.
- Apply Microsoft Defender for Cloud and Sentinel recommendations to improve security posture.
- Enforce compliance policies including Azure Information Protection, DLP, Conditional Access, and PIM.
- Run monthly service-health reviews with business units and identify continuous improvement actions.
- Contribute to internal knowledge base with runbooks, KB articles, and post-incident reviews.
What We’re Looking For
- 5+ years supporting Microsoft-based integrations, with 3+ years hands-on in Azure Integration Services.
- Strong experience with Azure Pipelines (CI/CD), YAML, and release gates.
- Familiarity with ITIL processes including incident prioritisation, change management, and root-cause analysis.
- Working knowledge of Power Platform (Power Automate, custom connectors, DLP policies).
- Scripting skills in PowerShell, Azure CLI, and REST APIs.
- Diagnostic expertise using Kusto Query Language (KQL), Application Insights, and live-site debugging tools.
- Excellent communication skills for engaging technical and non-technical stakeholders.
Benefits
- Competitive salary: £40k-45k, based on experience.
- Performance-based bonuses tied to service delivery and client satisfaction.
- Hybrid working model with 1–2 days onsite in our Stafford office.
- Career progression opportunities into Cloud Architecture, DevOps, or Security Engineering roles.
- Full support for Microsoft certifications and professional development.
- A collaborative team culture focused on innovation, security, and operational excellence.
About DigX
At DigX, we’re a transformation consultancy focused on delivering engineered outcomes in complex IT environments. We work at the intersection of strategy, architecture, and execution, helping our clients modernise legacy systems, realign IT with business strategy, and deliver critical change programs.
Our cloud support engineers play a vital role in ensuring our solutions are secure, scalable, and aligned with long-term business goals. We value diversity, innovation, and continuous learning, and we are proud to be an equal opportunity employer.
DigX is an equal opportunities employer and welcomes applications from all qualified candidates.
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Azure Support Engineer employer: DigX
Contact Detail:
DigX Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Azure Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage in online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your Azure projects and automation scripts. This gives potential employers a tangible look at what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to Azure Integration Services and Power Platform. Practice explaining your thought process while troubleshooting issues, as this will demonstrate your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at DigX.
We think you need these skills to ace Azure Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Azure and any relevant integration services. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about cloud support and how your background makes you the perfect fit for our team. Keep it engaging and personal – we love getting to know our applicants!
Showcase Your Problem-Solving Skills: In your application, highlight specific examples where you've tackled complex issues in Azure or similar environments. We’re all about operational excellence, so let us know how you’ve contributed to that in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at DigX
✨Know Your Azure Inside Out
Make sure you brush up on your knowledge of Microsoft Azure, especially the services mentioned in the job description like Logic Apps, Service Bus, and Event Grid. Be ready to discuss your hands-on experience and any complex integration issues you've solved in the past.
✨Showcase Your Troubleshooting Skills
Prepare to share specific examples of how you've triaged and resolved incidents in Azure environments. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your diagnostic expertise with tools like KQL and Application Insights.
✨Demonstrate Automation Know-How
Since automation is key for this role, be ready to talk about your experience with PowerShell and Power Automate. Consider preparing a brief overview of an automation flow you've built and how it improved operational efficiency or service delivery.
✨Communicate Effectively
This role requires excellent communication skills, so practice explaining technical concepts in a way that non-technical stakeholders can understand. Think about how you would present health metrics in Power BI or discuss compliance policies with different teams.
