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- Tasks: Lead a team to provide high-quality care for adults with complex needs.
- Company: Dignus Group, dedicated to creating supportive homes for those in need.
- Benefits: 28 days holiday, health plan, pension, and career progression opportunities.
- Other info: Flexible working hours with opportunities for training and development.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in care and leadership; Level 3 or 5 in Health & Social Care preferred.
The predicted salary is between 30000 - 40000 £ per year.
At Dignus Group, we create safe, supportive homes for adults with complex needs who may need extra help to live independently and achieve the goals that matter most to them. Across our services, Dignus Specialist Care and Dignus Support, we provide residential care and supported living for people with autism, mental health needs, learning disabilities, and physical or sensory disabilities.
This is a rewarding leadership role where no two days are the same. If you are a confident leader, highly organised, and passionate about improving lives, this could be the perfect next step in your career.
What we offer:
- 28 days holiday inclusive of bank holidays
- Additional annual leave at key career milestones
- Benenden Health plan for added peace of mind
- £500 employee referral scheme
- Company pension to support your future
- Employee Assistance Programme (EAP) wellbeing support
- Life assurance at 2x annual salary
- Overtime opportunities
- Blue Light Card access with discounts on retail, travel, and leisure
- Paid training and access to recognised qualifications to support career progression
- Fully funded apprenticeships
- Clear development pathways and opportunities to progress within the organisation
What the role involves:
As a Deputy Manager, you’ll support the Registered Manager with the overall running of the service, ensuring safe, effective and high-quality care delivery. This includes:
- Supporting the day-to-day running of the home and deputising for the Registered Manager when required
- Leading shifts and ensuring high standards of care delivery
- Managing and supporting Team Leaders and Support Workers
- Overseeing rotas, staffing levels, and shift planning
- Supporting care plans, risk assessments, audits, medication systems, and compliance
- Managing incidents, safeguarding concerns, and escalation procedures
- Ensuring accurate record keeping, reporting, and documentation
- Working with external professionals, families, and local authorities
- Supporting transitions and new admissions into the service
- Carrying out audits across financial, medication, health & safety, and environmental areas
- Driving performance, quality standards, and continuous improvement
- Supporting recruitment, onboarding, and staff development
- Carrying out supervisions, appraisals, and performance management
- Overseeing training compliance and mandatory training completion (including NAPPI)
Working pattern:
This is a 40-hour full-time role, split between 20 hours on the floor delivering hands-on support and 20 hours dedicated to administrative and leadership duties. The service operates 24/7, and you will work flexibly across a rota, including weekdays, weekends, evenings, and on-call responsibilities where required.
What we’re looking for:
We welcome applications from experienced Deputy Managers, strong Team Leaders ready to step up, or Senior Support Workers with leadership experience. You may be a great fit if you have:
- Experience supporting adults with complex needs in a leadership role
- Strong knowledge of care planning, risk management, and safeguarding
- Experience managing staff, rotas, and operational service delivery
- Confidence in decision-making and problem-solving in fast-paced environments
- Strong communication and organisational skills
- Experience with audits, compliance, and quality assurance (desirable)
- A calm, resilient and person-centred leadership style
- A genuine passion for developing teams and improving lives
- A Level 3 or Level 5 qualification in Health & Social Care (or equivalent) is desirable.
Dignus Group is a Disability Confident employer. We welcome applications from people with disabilities and can offer reasonable adjustments throughout the recruitment process and within the workplace.
Deputy Manager in Smethwick employer: Dignus Group
Contact Detail:
Dignus Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in Smethwick
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on a Deputy Manager role at Dignus Group!
✨Tip Number 2
Prepare for those interviews by practising common questions related to leadership and care management. Think about your experiences with complex needs and how you’ve made a difference. We want to hear your stories!
✨Tip Number 3
Showcase your passion for improving lives during your conversations. Share specific examples of how you've supported teams or individuals in the past. This will help us see your genuine commitment to person-centred care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Deputy Manager in Smethwick
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Deputy Manager role. Highlight your experience with adults who have complex needs and showcase how your leadership skills align with our mission at Dignus Group.
Showcase Your Passion: We want to see your genuine passion for improving lives! Use your application to tell us why you care about supporting individuals with complex needs and how you can make a difference in their lives.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your relevant experience and skills. Remember, we appreciate straightforward communication!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this rewarding role. We can’t wait to hear from you!
How to prepare for a job interview at Dignus Group
✨Know the Company Inside Out
Before your interview, take some time to research Dignus Group. Understand their mission, values, and the specific services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
✨Showcase Your Leadership Skills
As a Deputy Manager, leadership is key. Prepare examples from your past experiences where you've successfully led a team or managed a challenging situation. Highlight your decision-making and problem-solving skills, especially in fast-paced environments, as this will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle real-life situations in care settings. Think about how you would manage incidents, support staff, or ensure compliance with care standards. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can contribute to the team and grow within the organisation.