At a Glance
- Tasks: Lead a team to provide high-quality care for adults with complex needs.
- Company: Dignus Group, dedicated to creating supportive homes for those in need.
- Benefits: 28 days holiday, health plan, pension, and paid training opportunities.
- Other info: Flexible working hours with clear pathways for career progression.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in care and leadership; Level 3 or 5 in Health & Social Care preferred.
The predicted salary is between 30000 - 40000 £ per year.
At Dignus Group, we create safe, supportive homes for adults with complex needs who may need extra help to live independently and achieve the goals that matter most to them. Across our services, Dignus Specialist Care and Dignus Support, we provide residential care and supported living for people with autism, mental health needs, learning disabilities, and physical or sensory disabilities.
This is a rewarding leadership role where no two days are the same. If you are a confident leader, highly organised, and passionate about improving lives, this could be the perfect next step in your career.
What we offer:
- 28 days holiday inclusive of bank holidays
- Additional annual leave at key career milestones
- Benenden Health plan for added peace of mind
- £500 employee referral scheme
- Company pension to support your future
- Employee Assistance Programme (EAP) well-being support
- Life assurance at 2x annual salary
- Overtime opportunities
- Blue Light Card access with discounts on retail, travel, and leisure
- Paid training and access to recognised qualifications to support career progression
- Fully funded apprenticeships
- Clear development pathways and opportunities to progress within the organisation
What the role involves:
As a Deputy Manager, you’ll support the Registered Manager with the overall running of the service, ensuring safe, effective and high-quality care delivery. This includes:
- Supporting the day-to-day running of the home and deputising for the Registered Manager when required
- Leading shifts and ensuring high standards of care delivery
- Managing and supporting Team Leaders and Support Workers
- Overseeing rotas, staffing levels, and shift planning
- Supporting care plans, risk assessments, audits, medication systems, and compliance
- Managing incidents, safeguarding concerns, and escalation procedures
- Ensuring accurate record keeping, reporting, and documentation
- Working with external professionals, families, and local authorities
- Supporting transitions and new admissions into the service
- Carrying out audits across financial, medication, health & safety, and environmental areas
- Driving performance, quality standards, and continuous improvement
- Supporting recruitment, onboarding, and staff development
- Carrying out supervisions, appraisals, and performance management
- Overseeing training compliance and mandatory training completion (including NAPPI)
Working pattern:
This is a 40-hour full-time role, split between 20 hours on the floor delivering hands-on support and 20 hours dedicated to administrative and leadership duties. The service operates 24/7, and you will work flexibly across a rota, including weekdays, weekends, evenings, and on-call responsibilities where required.
What we’re looking for:
We welcome applications from experienced Deputy Managers, strong Team Leaders ready to step up, or Senior Support Workers with leadership experience. You may be a great fit if you have:
- Experience supporting adults with complex needs in a leadership role
- Strong knowledge of care planning, risk management, and safeguarding
- Experience managing staff, rotas, and operational service delivery
- Confidence in decision-making and problem-solving in fast-paced environments
- Strong communication and organisational skills
- Experience with audits, compliance, and quality assurance (desirable)
- A calm, resilient and person-centred leadership style
- A genuine passion for developing teams and improving lives
- A Level 3 or Level 5 qualification in Health & Social Care (or equivalent) is desirable.
Dignus Group is a Disability Confident employer. We welcome applications from people with disabilities and can offer reasonable adjustments throughout the recruitment process and within the workplace.
Deputy Manager in Birmingham employer: Dignus Group
At Dignus Group, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment where you can truly make a difference in the lives of adults with complex needs. With a strong focus on employee well-being, we provide generous benefits such as 28 days of holiday, a comprehensive health plan, and clear pathways for career progression through fully funded training and apprenticeships. Join us in a rewarding leadership role that not only values your contributions but also fosters personal and professional growth in a dynamic and fulfilling setting.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, especially those who might know someone at Dignus Group. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your leadership skills and experiences. Think of specific examples where you've made a difference in care delivery or team management – they love that stuff!
✨Tip Number 3
Show your passion for improving lives during the interview. Share stories that highlight your commitment to person-centred care and how you've supported individuals with complex needs in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate leaders like you to join our team at Dignus Group.
We think you need these skills to ace Deputy Manager in Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Deputy Manager role. Highlight your experience with adults who have complex needs and showcase how your leadership skills align with our mission at Dignus Group.
Showcase Your Passion:We want to see your genuine passion for improving lives! Use your application to tell us why you care about supporting individuals with complex needs and how you can make a difference in their lives.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your relevant experience and skills. Remember, we appreciate straightforward communication!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Dignus Group!
How to prepare for a job interview at Dignus Group
✨Know the Company Inside Out
Before your interview, take some time to research Dignus Group. Understand their mission, values, and the specific services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role and the organisation.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, managed conflicts, or improved care delivery. Be ready to discuss how you can support the Registered Manager and enhance the service.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and decision-making skills. Think of situations where you've had to manage safeguarding concerns or handle staffing issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team's dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
