At a Glance
- Tasks: Support families during difficult times and maintain beautiful grounds at Telford Crematorium.
- Company: Join a compassionate team at Dignity, a leader in crematorium services.
- Benefits: Enjoy up to 25 days annual leave, bonuses, and a matched pension scheme.
- Other info: Ongoing training and career progression opportunities available.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong communication skills and a caring attitude are essential; no formal qualifications needed.
The predicted salary is between 13644 - 13644 £ per year.
Location: Telford Crematorium
Job Type: Part-time, 20 hours per week
Salary: £13,644.80 per annum
Are you compassionate, detail-oriented, and passionate about supporting families during difficult times? We are seeking a Crematorium Assistant to join our team at Telford Crematorium. This versatile role covers all aspects of crematorium operations, from supporting chapel services to maintaining grounds and handling administrative duties.
Why This Role Matters
At CMG, we are committed to providing respectful, dignified, and professional services to families during times of loss. As a Crematorium Assistant – Level 1, you will play a crucial role in ensuring that our services run smoothly, our grounds remain beautifully maintained, and our clients are treated with care and compassion.
The Role
As a Crematorium Assistant, you will provide multi-skilled support across the crematorium, ensuring that services are conducted professionally, grounds are well-presented, and administrative tasks are efficiently managed.
Key Responsibilities:
- Support chapel services, including setting up seating, audio/visual equipment, and greeting families.
- Assist with witness interments or ashes scatterings with sensitivity and respect.
- Maintain the crematorium grounds and memorial areas, ensuring they are clean and well-presented.
- Assist families with memorial enquiries, providing compassionate guidance.
- Manage service bookings, maintain accurate records, and handle invoicing.
- Respond to telephone and email enquiries with professionalism.
- Adhere to health and safety regulations, using PPE correctly and reporting hazards.
About You
We’re looking for someone who:
- Has strong interpersonal skills and communicates empathetically with families.
- Is physically fit and capable of performing manual tasks, including grounds maintenance.
- Is comfortable using basic IT systems for bookings and administrative tasks.
- Has experience in a customer-facing role (hospitality, care, retail, bereavement) preferred.
- Is eager to learn and adaptable to a multi-skilled role.
What you can expect from us
- Up to 25 days’ annual leave (increasing with service) plus bank holidays.
- Opportunity to earn a yearly bonus of up to £300–£500.
- 4% matched pension.
- Life assurance cover at 2x your salary.
- Access to MyStaffShop, our employee rewards platform.
- Access to a 24/7 Employee Assistance Programme.
- Ongoing training and development.
- Free on-site parking available at most of our locations.
What are the next steps?
If this sounds like the right role for you and you’re ready to bring care and professionalism to an essential service, simply click the ‘apply’ button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.
Why Dignity
Dignity exists to help every family in Britain navigate the hardest moments of life with simplicity, dignity, kindness and exceptional care. We help people through one of the hardest times in their lives, and we do it with compassion, respect, openness and care.
No formal qualifications are needed to join us; what matters most is a genuine desire to support others, good communication, and the ability to stay organised in a role with real responsibility.
If you’re looking for a career that counts, doing meaningful work that makes a genuine difference, CMG is a good place to build one.
Crematorium Assistant - Groundsperson in Telford employer: Dignity
Dignity is an exceptional employer, offering a competitive salary package and a supportive work culture that prioritises employee well-being and professional growth. With flexible hybrid working arrangements and a commitment to diversity and inclusion, employees are empowered to thrive in their roles while making a meaningful impact in the community.
