Leadership Development Specialist in Sutton Coldfield

Location: Birmingham, Sutton Coldfield

Salary: Up to £50,000 per annum

Contract Type: Permanent, Full Time (38.75 hours)

About the Role

We’re looking for a Leadership Development Designer to shape, build and own Dignity’s leadership development pathway. This role is central to creating a consistent, high‑quality leadership standard across Funerals, CMG and Corporate, ensuring our leaders have the clarity, capability and confidence to deliver exceptional performance. You’ll take fragmented programmes and turn them into a clear, structured, purpose‑driven leadership journey. This is a role for someone who loves designing frameworks, simplifying complexity and creating meaningful, behaviour‑led development that genuinely shifts leadership capability.

What You’ll Be Doing

• Designing a Leadership Capability Framework aligned to operational needs.
• Redesigning and consolidating leadership programmes into Core, Advanced and Specialist pathways.
• Creating assessments, behaviours, knowledge tests and metrics aligned to leadership KPIs.
• Ensuring leadership development reflects Dignity’s values, culture and operational expectations.
• Partnering with the People Team to align content with policy, ER and talent processes.
• Building blended learning including digital micro‑learning, coaching practice, workshops and peer learning.
• Ensuring leadership development is measurable, consistent and operationally relevant.

What Success Looks Like

• Reduced duplication across leadership programmes.
• Clear, consistent leadership standards and expectations.
• Improved people metrics such as turnover, complaints and coaching frequency.
• Strong evaluation outcomes.
• A seamless, engaging leadership experience for all leaders.

Who This Role Would Suit

• Someone who is a designer first — confident creating frameworks, pathways and standards, not just delivering training.
• A person who enjoys simplifying complexity, rationalising multiple programmes and creating one coherent leadership offer.
• Someone comfortable influencing senior and operational leaders, able to tell a compelling leadership story and gain buy‑in.
• A designer who believes leadership development should be behaviour‑led, values‑driven and grounded in real operational challenges.

What You’ll Bring

• Experience in leadership development or organisational development, with a strong design background.
• Experience creating leadership frameworks, competency models or academies.
• Proven ability to design blended learning (digital, workshops, coaching, peer learning).
• Experience working in operationally complex or regulated environments.
• Strong stakeholder skills and the ability to translate strategy into practical leadership expectations.
• Confidence in designing evaluation and measurement approaches for leadership capability.

Why Join Us?

This is a rare opportunity to build something from the ground up — a leadership pathway that will shape the capability of our organisation for years to come. You’ll have the space, support and influence to create meaningful change and ensure every leader at Dignity has the tools they need to succeed.

What We Offer

• Annual salary package up to £50,000 per annum.
• 25 days annual leave + bank holidays.
• 10% company bonus.
• Company pension, life assurance, and employee assistance programme.

What are the next steps?

If this sounds like the right role for you and you’re ready to bring care and professionalism to an essential service, simply click the ‘apply’ button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.

About Us

We are Dignity, one of the UK’s oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria. From launching the UK’s first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism. Now we are building the UK’s leading end of life company. As part of the Dignity Group, we also operate Farewill, the country’s largest will writer and one of the UK’s top probate providers, giving families support not just at the funeral, but before and after as well. Today, we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end-of-life care.

Here to help, whenever you need.

FCA Statement

We’re regulated by the FCA, therefore, some roles will be subject to background checks.

Equality, Diversity and Inclusion Statement

We know that diverse teams make better decisions, build better products, and create a better place to work. Whoever you are, wherever you’re from, and whatever your life looks like, we’d love to hear from you. And if there’s anything you need to make the process more accessible, please let us know.

Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.