Mortuary Assistant in City of London

Position: Mortuary Assistant
Location: J H Kenyon Ltd, London
Job Type: Full-time, permanent - 40 hours per week
Salary: £31,408.00 per annum

We’re looking for a compassionate and detail-oriented individual to join our team as a Mortuary Assistant at J H Kenyon Ltd in London. In this vital role, you’ll support the dignified care of the deceased and contribute to the smooth operation of our mortuary. Working closely with embalmers and funeral colleagues, you’ll help ensure that every individual is prepared and presented with the utmost respect, care, and professionalism.

Why This Role Matters

At Dignity, we understand that our work has a lasting impact on the families we serve. As a Mortuary Assistant, you’ll play a key role behind the scenes, helping to uphold the high standards of care and presentation that bring comfort and peace of mind during an incredibly important time. Your contribution will ensure that every person is treated with dignity and compassion.

The Role

As a Mortuary Assistant, you’ll help with the preparation and care of the deceased, ensuring they are treated with the respect and attention they deserve. You’ll also support mortuary cleanliness and organisation, collaborate with embalmers and operational teams, and contribute to a compassionate, professional environment at all times.

Key Responsibilities

• Support with the care and preparation of the deceased, including washing, dressing, hair styling, and makeup as instructed.
• Prepare and dress coffins, including engraving nameplates and encoffining.
• Maintain accurate identification and labelling of the deceased throughout all processes.
• Accurately complete necessary paperwork, deceased checks, and audits.
• Assist embalmers during the embalming process.
• Ensure cleanliness and organisation in the mortuary and coffin storage areas.
• Attend sensitively to religious and family‑based requests.
• Participate in team meetings and complete all mandatory training.
• Submit accurate weekly timesheets and documentation.
• Foster a positive, respectful working environment.

About You

We’re looking for someone who:

• Is committed to delivering compassionate and dignified care at all times.
• Demonstrates emotional resilience and professionalism in sensitive settings.
• Has excellent attention to detail and understands the importance of accuracy in deceased care.
• Communicates clearly and respectfully with colleagues and families.
• Works well independently and as part of a collaborative team.
• Is well‑presented, punctual, and reliable.
• Has basic PC literacy (Word, Outlook, Excel) and is open to learning new systems.
• Is willing to undertake further training (e.g. BIE qualification).
• Formal education in anatomy, mortuary science, or a related field is helpful but not essential. Full training will be provided.

What We Offer

• A meaningful role helping families say goodbye with dignity and care
• Full support, training, and development opportunities
• 30 – 33 days annual leave, inclusive of bank holidays
• Company pension, employee assistance programme, and life assurance
• Uniform and necessary equipment provided
• Annual company bonus

What are the next steps?

If this sounds like the right role for you and you’re ready to make a difference in a supportive, respectful team, simply click ‘apply’. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.

About Us

We are Dignity, one of the UK’s oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria. From launching the UK’s first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism.

Now we are building the UK’s leading end of life company. As part of the Dignity Group, we also operate Farewill, the country’s largest will writer and one of the UK’s top probate providers, giving families support not just at the funeral, but before and after as well.

Today we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end of life care. Here to help, whenever you need.

FCA Statement

We’re regulated by the FCA, so some roles may be subject to background checks

Equality, Diversity and Inclusion Statement

We know that diverse teams make better decisions, build better products, and create a better place to work. Whoever you are, wherever you’re from, and whatever your life looks like, we’d love to hear from you. And if there’s anything you need to make the process more accessible, please let us know

Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.