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- Tasks: Lead funeral services with compassion and professionalism, supporting families through emotional experiences.
- Company: Join Dignity, a trusted name in funeral care with over 200 years of history.
- Benefits: Enjoy competitive salary, generous holiday allowance, life assurance, and professional development opportunities.
- Why this job: Make a real difference in people's lives during their most challenging moments.
- Qualifications: Experience in funeral services, excellent communication skills, and a compassionate approach.
- Other info: Be part of a diverse team dedicated to providing exceptional end-of-life care.
The predicted salary is between 29638 - 37000 £ per year.
We’re looking for an experienced and compassionate individual to join our team as a Funeral Director at our A H Apps Funeral Directors in Gillingham. You’ll oversee funeral operations and ensure every service is delivered to the highest standard, while supporting families through one of life’s most challenging moments. As a representative of both the local brand and the wider Dignity Group, you’ll also play an essential role in engaging with the local community and building trusted relationships.
Why This Role Matters…
This role requires expert knowledge of funeral processes, care of the deceased, and legal and regulatory requirements, as well as a deep respect for individuals' cultural and religious beliefs. You’ll coordinate teams with care, take accountability for delivering services to the highest standard, and lead by example every day.
Your Impact and Responsibilities…
As a Funeral Director, you are a calm, confident presence at the heart of our funeral care. You’ll support families through one of the most emotional experiences of their lives, helping them feel informed, respected, and cared for. From the first meeting to the day of the funeral and beyond, you’ll guide them through their options with clarity and compassion, supporting aftercare, ashes, memorialisation and funeral plans.
As a Funeral Director, you will:
- Lead funeral services with professionalism and attention to detail
- Run pre-funeral briefings to ensure everything is clearly understood and well-coordinated
- Offer a consultative approach - helping families explore available options and understand what’s possible
- Collaborate with arrangers, specialists, FDs and care teams
- Support the team in managing the diary, resources and records
- Assist with coffin preparation, handling of the deceased, and chapel duties where required
- Provide leadership and mentoring to less experienced team members, sharing learning, and taking part in training and development
- Support with local community engagement and promotion of the brand you represent - build relationships with care homes, celebrants and local religious and ethnic groups.
- Act as a liaison with service and client delivery to ensure seamless scheduling and service coordination.
Skills and Knowledge…
We’re looking for someone with/is:
- Previous experience leading funerals, working with the deceased and supporting families
- In-depth knowledge of funeral processes, legal and regulatory requirements
- Excellent communication, leadership, and organisational skills
- Calm under pressure with a respectful, compassionate approach to service
- Physically capable of manual handling tasks, including coffin bearing
- Able to work flexibly, including weekends and on-call
- A Full UK Driving Licence (essential)
What We Offer…
- Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue a qualification through our apprenticeship programme.
- Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements.
- Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family’s future.
- Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing.
- Holiday Allowance: Start with a generous leave entitlement of 30-33 days per year, inclusive of Bank Holidays.
- Pension Scheme: Plan for the future with our contributory pension scheme, helping you save for a secure retirement.
What are the next steps?
If this sounds like the next step in your career and you’re ready to support families and lead with professionalism, hit the ‘apply’ button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.
About Us
We are Dignity, one of the UK’s oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria across the country. From launching the UK’s first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism.
We are now building the UK’s leading end-of-life company. As part of the Dignity Group, we also operate Farewill, the country’s most prominent will writer and one of the UK’s top probate providers, giving families support not just at the funeral, but before and after as well.
Today, we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end-of-life care. Here to help, whenever you need.
FCA Statement
The FCA regulates us so that some roles may be subject to background checks.
Equality, Diversity and Inclusion Statement
We know that diverse teams make better decisions, build better products, and create a more inclusive and better place to work. Whoever you are, wherever you’re from, and whatever your life looks like, we’d love to hear from you. And if there’s anything you need to make the process more accessible, please let us know.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate, and no fees will be payable.
We reserve the right, depending on the number of applications received, to close or extend the closing dates for positions; therefore, we recommend submitting your application early.
Funeral Director in Maidstone employer: Dignity
Contact Detail:
Dignity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Director in Maidstone
✨Tip Number 1
Network like a pro! Reach out to your contacts in the funeral industry or related fields. Attend local events or community gatherings where you can meet potential employers and showcase your passion for compassionate care.
✨Tip Number 2
Prepare for interviews by practising common questions specific to funeral directing. Think about how you would handle sensitive situations and support families during tough times. Show them you’re calm, confident, and ready to lead with compassion.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and professionalism, making you stand out from the crowd.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at A H Apps Funeral Directors. Let’s make a difference together!
We think you need these skills to ace Funeral Director in Maidstone
Some tips for your application 🫡
Show Your Compassion: When writing your application, let your compassionate side shine through. This role is all about supporting families during tough times, so share any relevant experiences that highlight your empathy and understanding.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experience with funeral processes and how you’ve led teams in the past. We want to see your skills without wading through unnecessary fluff!
Tailor Your Application: Make sure to customise your application for this specific role. Highlight your knowledge of legal and regulatory requirements, and mention any community engagement you've done. We love seeing candidates who understand our values and mission!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at A H Apps Funeral Directors.
How to prepare for a job interview at Dignity
✨Know Your Stuff
Make sure you brush up on funeral processes, legal requirements, and cultural sensitivities. Being knowledgeable will not only boost your confidence but also show the interviewers that you’re serious about the role.
✨Show Compassion
This job is all about supporting families during tough times. Be prepared to discuss how you’ve handled sensitive situations in the past. Share examples that highlight your empathy and ability to connect with people.
✨Demonstrate Leadership Skills
As a Funeral Director, you’ll need to lead a team effectively. Think of instances where you’ve taken charge or mentored others. Highlight your organisational skills and how you ensure everything runs smoothly during services.
✨Engage with the Community
Talk about your experience in building relationships within the community. Whether it’s collaborating with local care homes or engaging with different cultural groups, showing that you can represent the brand positively will set you apart.
