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- Tasks: Lead the development of impactful digital products for funeral operations.
- Company: Dignity, a compassionate tech company supporting families in tough times.
- Benefits: Competitive salary, bonus, extensive benefits, and flexible hybrid working.
- Other info: Join a supportive team with opportunities for personal and professional growth.
- Why this job: Make a real difference by improving tools that help people during difficult moments.
- Qualifications: Experience in product management and a passion for user-centred design.
The predicted salary is between 60000 - 80000 £ per year.
Contract: Permanent, Full-Time
Location: Hybrid - Maidenhead, Berkshire (flexible working, 3 days in office per week)
Salary: Competitive Package + bonus + extensive company benefits
Build digital products that matter, when it matters most. At Dignity, our technology supports colleagues who help families through some of life’s most difficult moments. We’re looking for a Lead Product Manager to take ownership of our core web‑based funeral operations platforms, Care & Arranger, and lead their continued modernisation.
This is a hands‑on product leadership role where you’ll shape roadmaps, work closely with frontline teams, and turn real operational challenges into practical, user‑centred digital solutions.
The opportunity:
As Lead Product Manager, you’ll be responsible for the end‑to‑end development and evolution of internal systems used daily by funeral directors and support teams across our estate. Your focus will be on improving efficiency, reliability and usability, ensuring our people have the tools they need to deliver exceptional service. You’ll work closely with Operations, Technology and Product colleagues to translate strategic goals into lean, deliverable plans, always keeping the user at the heart of decision‑making.
What you’ll be doing:
- Owning the product roadmap for Care & Arranger, prioritising improvements that reduce manual work and enhance service quality.
- Leading the modernisation of internal operational tools, including scheduling, case management and communication capabilities.
- Acting as the voice of the user, engaging directly with frontline colleagues to understand pain points and opportunities.
- Facilitating discovery sessions.
Lead Product Manager employer: Dignity
Contact Detail:
Dignity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Product Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that Lead Product Manager role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to product management. We suggest doing mock interviews with friends or using online platforms to get comfortable talking about your experience and how you can improve operational tools.
✨Tip Number 3
Showcase your passion for user-centred design! When you get the chance to chat with potential employers, share examples of how you've engaged with users in the past. We want to see that you can truly act as the voice of the user in your role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Lead Product Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Lead Product Manager role. Highlight your experience with web-based platforms and any hands-on product leadership you've done. We want to see how you’ve shaped roadmaps and tackled operational challenges!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about improving digital products that matter. Share specific examples of how you've engaged with users to understand their needs and how that led to successful outcomes.
Showcase Your User-Centric Approach: In your application, emphasise your commitment to user-centred design. We love candidates who can demonstrate how they’ve put users at the heart of their decision-making process. Share stories that illustrate your ability to translate user feedback into actionable improvements.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Dignity!
How to prepare for a job interview at Dignity
✨Know the Product Inside Out
Before your interview, make sure you thoroughly understand Dignity's core web-based platforms, Care & Arranger. Familiarise yourself with their features and how they support funeral directors. This will help you demonstrate your passion for the product and your ability to lead its modernisation.
✨Showcase Your User-Centric Approach
Be prepared to discuss how you’ve previously engaged with users to identify pain points and opportunities. Share specific examples of how you’ve turned user feedback into actionable improvements. This will highlight your commitment to keeping the user at the heart of decision-making.
✨Demonstrate Cross-Functional Collaboration
As a Lead Product Manager, you'll need to work closely with various teams. Bring examples of how you've successfully collaborated with operations, technology, and product colleagues in the past. This will show that you can translate strategic goals into deliverable plans effectively.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific operational challenges or improve existing tools. Think through potential scenarios related to scheduling, case management, and communication capabilities. This will allow you to showcase your problem-solving skills and practical approach to product management.