Funeral Director

Full-time, Permanent (38.33 hours per week – 5 days over 7)

Salary: £28,920.75 per annum (£14.51 per hour)

Join us in ensuring every goodbye is dignified and meaningful.

#WorkingWithDignity #DignifiedCareers

Our Funeral Directors represent our Funeral Brands and Company. They’re a pillar of their local communities providing compassionate support to bereaved families as well as managing the logistical aspects of funeral arrangements.

This rewarding role requires a balance of empathy with resilience, care, professionalism, and leadership to maintain the high standards for which Dignity is known.

Here is what a typical day could look like for you:

• Managing a diverse array of responsibilities, encompassing branch administration, funeral arrangements, care of the deceased, and community outreach.
• Operationally support the on-call rota in branches, taking first calls and promptly mobilising ambulance teams to bring the deceased into our care.
• Leading on any funerals conducted by the Brand including route planning, coordinating Funeral Operatives, overseeing the final checks, and fulfilling duties such as bearing or driving the hearse and limousine.
• Working closely with our clients to arrange funerals, planning every personalised detail and offering the full range of services and products that fully address the needs of our clients.
• Actively engaging with the local community by participating in events hosted by our Brand, such as MacMillan Coffee Mornings and Remembrance Day Services, fostering meaningful connections and demonstrating our commitment to compassionate service.
• We are an agile team; to meet the needs of our customers requires us to be mobile and flexible, therefore you are likely to be asked to work across different locations in the local area, when required based on operational needs.

This role will suit someone who:

• Demonstrates prior supervisory/team leader experience, and can motivate others effectively.
• Holds a Full UK Manual Driving License.
• Exhibits exceptional communication and administrative abilities, coupled with meticulous attention to detail, to ensure strict adherence to regulatory policies and procedures.
• Displays emotional intelligence and a genuine dedication to delivering empathetic customer care in sensitive situations.
• Proactively supports colleagues, offering confident guidance and fostering a culture of shared success.
• Upholds a reputation for reliability, professionalism, and personal presentation, consistently striving for excellence in both individual performance and team outcomes.
• Takes pride in active involvement within their community, embracing opportunities to contribute and connect with others.

What we provide to you:

• Annual salary of £28,920.75
• 22-25 days holiday plus bank holidays included in overall entitlement.
• Pension Scheme.
• Life Assurance X2.
• Free Uniform Provided (Incl. Dry Cleaning).
• Access to our internal apprentice & personal development schemes.

We wouldn’t be able to provide this integral service without our people. If you’d like to join a compassionate team dedicated to providing dignified farewells and supporting families during their most challenging times – We want to hear from you!

What are the next steps?

To join us in this role, simply hit the \’apply\’ button to submit your application and a member of our Talent Acquisition Team will be in touch!

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