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- Tasks: Support bereaved families with funeral arrangements and community outreach.
- Company: Join Dignity, a compassionate leader in providing dignified farewell services.
- Benefits: Enjoy 22-25 days holiday, pension scheme, free parking, and uniform.
- Why this job: Make a meaningful impact while working in a supportive and empathetic environment.
- Qualifications: Previous supervisory experience and a Full UK Manual Driving License required.
- Other info: Be part of a dedicated team that values community involvement and personal development.
The predicted salary is between 25000 - 32000 £ per year.
Location: Phillips Funeral Directors, St Albans
Salary: £28,920.75 per annum (£14.51 per hour)
Join us in ensuring every goodbye is dignified and meaningful.
Our Funeral Directors represent our Funeral Brands and Company. They are a pillar of their local communities providing compassionate support to bereaved families as well as managing the logistical aspects of funeral arrangements. This rewarding role requires a balance of empathy with resilience, care, professionalism and leadership to maintain the high standards for which Dignity is known.
Here is what a typical day could look like for you:
- Managing a diverse array of responsibilities, encompassing branch administration, funeral arrangements, care of the deceased, and community outreach.
- Operationally support the on-call rota in branches, taking first calls and promptly mobilising ambulance teams to bring the deceased into our care.
- Leading on any funerals conducted by the Brand which includes route planning, coordinating Funeral Operatives, overseeing the final checks, and fulfilling duties such as bearing or driving the hearse and limousine.
- Working closely with our clients to arrange funerals, planning every personalised detail and offering the full range of services and products that fully address the needs of our clients.
- Actively engaging with the local community by participating in events hosted by our Brand, such as MacMillan Coffee Mornings and Remembrance Day Services, fostering meaningful connections and demonstrating our commitment to compassionate service.
We are an agile team; to meet the needs of our customers requires us to be mobile and flexible, therefore you are likely to be asked to work across different locations in the local area, when required based on operational needs.
This role will suit someone who:
- Demonstrates prior supervisory/team leader experience, and can motivate others effectively.
- Holds a Full UK Manual Driving License.
- Exhibits exceptional communication and administrative abilities, coupled with meticulous attention to detail, to ensure strict adherence to regulatory policies and procedures.
- Displays emotional intelligence and a genuine dedication to delivering empathetic customer care in sensitive situations.
- Proactively supports colleagues, offering confident guidance and fostering a culture of shared success.
- Upholds a reputation for reliability, professionalism, and personal presentation, consistently striving for excellence in both individual performance and team outcomes.
- Takes pride in active involvement within their community, embracing opportunities to contribute and connect with others.
What we provide to you:
- Annual salary of £28,920.75.
- 22-25 Days Holiday + Bank Holidays.
- Pension Scheme.
- Life Assurance X2.
- Free On-Site/Street Parking.
- Free Uniform Provided (Incl. Dry Cleaning).
- Access to our internal apprentice & personal development schemes.
We wouldn’t be able to provide this integral service without our people. If you’d like to join a compassionate team dedicated to providing dignified farewells and supporting families during their most challenging times – We want to hear from you!
What are the next steps?
To join us in this role, simply hit the 'apply' button to submit your application and a member of our Talent Acquisition Team will be in touch!
Funeral Director employer: Dignity
Contact Detail:
Dignity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Director
✨Tip Number 1
Familiarise yourself with the local community and its needs. Attend community events or volunteer at local organisations to build connections and demonstrate your commitment to compassionate service, which is crucial for a Funeral Director.
✨Tip Number 2
Showcase your leadership skills by taking on roles in group projects or community initiatives. This will not only enhance your supervisory experience but also highlight your ability to motivate and support others, which is essential for this role.
✨Tip Number 3
Develop your emotional intelligence by engaging in training or workshops focused on empathy and communication. Being able to connect with bereaved families on a personal level is key to providing the dignified care that Dignity is known for.
✨Tip Number 4
Be prepared to discuss your flexibility and mobility during the interview. Highlight any previous experiences where you adapted to changing circumstances or worked across different locations, as this is a vital aspect of the role.
We think you need these skills to ace Funeral Director
Some tips for your application 🫡
Understand the Role: Before applying, take time to fully understand the responsibilities and expectations of a Funeral Director. Familiarise yourself with the skills required, such as empathy, leadership, and attention to detail.
Tailor Your CV: Make sure your CV highlights relevant experience, particularly any supervisory roles or customer service positions. Emphasise your communication skills and any community involvement that aligns with the values of Phillips Funeral Directors.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for providing compassionate care. Share specific examples of how you've demonstrated emotional intelligence and professionalism in previous roles, and explain why you want to work in this field.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented clearly. A polished application reflects your attention to detail.
How to prepare for a job interview at Dignity
✨Show Empathy and Compassion
As a Funeral Director, your ability to connect with bereaved families is crucial. During the interview, share examples of how you've demonstrated empathy in past roles, especially in sensitive situations.
✨Demonstrate Leadership Skills
Highlight your supervisory experience and how you've motivated teams in previous positions. Discuss specific instances where you led a project or initiative, showcasing your ability to manage both people and logistics effectively.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in real-life scenarios. Think about potential challenges you might face as a Funeral Director and prepare thoughtful responses that reflect your resilience and professionalism.
✨Engage with Community Involvement
Since community outreach is a key part of the role, be ready to discuss your past involvement in community events or initiatives. This shows your commitment to building relationships and supporting local causes, which aligns with the company's values.
