Funeral Director in Birmingham

We’re looking for an experienced and compassionate individual to join our team as a Funeral Director at our Asian Funeral Directors in Handsworth, Birmingham. This role has a particular focus on supporting families from Asian communities, ensuring funerals are delivered with dignity, cultural sensitivity, and the highest professional standards. You’ll oversee funeral operations while supporting families through one of life’s most challenging moments. As a representative of both the local brand and the wider Dignity Group, you’ll play a vital role in building trusted relationships within the local community and providing culturally respectful funeral care.

Why This Role Matters…

This role requires expert knowledge of funeral processes, the care of the deceased, and legal and regulatory requirements, alongside a deep respect for diverse cultural and religious beliefs and practices. You will work closely with families from a variety of backgrounds, including those following Hindu, Sikh and Muslim traditions, ensuring services are carried out in line with individual wishes and customs. You’ll coordinate teams with care, take accountability for high-quality service delivery, and lead by example every day—ensuring families feel supported, understood, and respected.

Your Impact and Responsibilities…

As a Funeral Director, you are a calm and reassuring presence at the heart of our funeral care. You will support families through one of the most emotional experiences of their lives, helping them feel informed, respected, and cared for throughout the entire journey. From the first meeting through to the day of the funeral and beyond, you’ll guide families with clarity and compassion, supporting aftercare, ashes, memorialisation, and funeral plans in a culturally sensitive way.

As a Funeral Director, you will:

• Lead funeral services with professionalism, cultural awareness, and attention to detail
• Run pre-funeral briefings to ensure services are fully understood and well-coordinated
• Take a consultative approach, helping families explore options and understand what is possible
• Work collaboratively with arrangers, specialists, Funeral Directors and care teams
• Support the management of diaries, resources and records
• Assist with coffin preparation, care of the deceased, and chapel duties where required
• Provide leadership, mentoring and training to less experienced colleagues
• Support local community engagement and brand promotion, building relationships with care homes, celebrants, places of worship, and local ethnic and religious groups
• Act as a liaison between service and client delivery teams to ensure seamless scheduling and coordination

Skills and Knowledge…

We’re looking for someone with/is:

• Has previous experience leading funerals, working with the deceased, and supporting families
• Has strong knowledge of funeral processes and legal and regulatory requirements
• Demonstrates excellent communication, leadership and organisational skills
• Is calm under pressure, with a compassionate and respectful approach
• Is physically capable of manual handling tasks, including coffin bearing
• Can work flexibly, including weekends and on-call duties
• Holds a Full UK Driving Licence (essential)

Language skills: While not compulsory, applicants would benefit from speaking Punjabi, Hindi or Urdu, to help support families within the local Asian community.

What We Offer…

• Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue a qualification through our apprenticeship programme.
• Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements.
• Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family’s future.
• Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing.
• Holiday Allowance: Start with a generous leave entitlement of 30-33 days per year, inclusive of Bank Holidays.
• Pension Scheme: Plan for the future with our contributory pension scheme, helping you save for a secure retirement.

What are the next steps? If this sounds like the next step in your career and you’re ready to support families and lead with professionalism, hit the ‘apply’ button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.

About Us We are Dignity, one of the UK’s oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria across the country. From launching the UK’s first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism. We are now building the UK’s leading end-of-life company. As part of the Dignity Group, we also operate Farewill, the country’s most prominent will writer and one of the UK’s top probate providers, giving families support not just at the funeral, but before and after as well. Today, we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end-of-life care. Here to help, whenever you need.

FCA Statement The FCA regulates us so that some roles may be subject to background checks.

Equality, Diversity and Inclusion Statement We know that diverse teams make better decisions, build better products, and create a more inclusive and better place to work. Whoever you are, wherever you’re from, and whatever your life looks like, we’d love to hear from you. And if there’s anything you need to make the process more accessible, please let us know.

Any unsolicited submissions from agencies will be accepted as a direct application from the candidate, and no fees will be payable. We reserve the right, depending on the number of applications received, to close or extend the closing dates for positions; therefore, we recommend submitting your application early.