Head of Transactional Finance in Sutton Coldfield

Are you an accomplished transactional finance leader who can balance strategic transformation with a genuinely hands-on approach?

We are looking for a forward-thinking Head of Transactional Finance to lead, modernise and optimise our transactional finance operations.

With responsibility across Accounts Payable, Accounts Receivable, Treasury and associated activities, you will play a pivotal role in creating an efficient, controlled and high-performing finance function.

This is more than a traditional leadership position.

You will set the strategic direction, drive automation and process improvement, develop team capability and strengthen financial controls.

Just as importantly, you will stay close to day-to-day operations and be prepared to step in personally when additional support is needed.

If you are a finance leader who enjoys solving problems, improving how things work and leading visibly from the front, this is an opportunity to make a meaningful and measurable impact.

What you'll do As Head of Transactional Finance, you will

• Lead, mentor and develop the transactional finance team, creating a culture of accountability, collaboration and high performance.
• Oversee end-to-end processes across Accounts Payable, Accounts Receivable and Treasury, ensuring accuracy, timeliness and compliance.
• Identify opportunities to simplify, standardise and improve processes.
• Lead automation and digital transformation initiatives, using ERP systems and emerging technologies to improve productivity.
• Establish clear objectives, KPIs and service-level standards, ensuring the team delivers consistently against them.
• Strengthen internal controls and ensure adherence to audit, regulatory and corporate governance requirements.
• Act as a key point of contact for internal and external audits relating to transactional finance.
• Work closely with Finance, IT and other business areas to integrate systems and streamline workflows.
• Provide meaningful performance reporting, insight and recommendations to senior stakeholders.
• Support efficient and compliant month-end and year-end close activity.
• Maintain a visible and hands-on presence, personally supporting Accounts Payable and Treasury processing during periods of leave, absence or backlog.
• What we are looking for

You will bring significant experience of managing transactional finance operations, supported by strong operational knowledge across Accounts Payable, Accounts Receivable and Treasury.

• A successful track record of delivering finance transformation, process improvement and automation.
• Experience of leading and developing a transactional finance team.
• Strong knowledge of financial controls, governance, compliance and audit requirements.
• Experience working with ERP systems such as SAP, Oracle or Microsoft Dynamics.
• Advanced Excel and data analysis skills.
• The ability to influence senior stakeholders and build effective relationships across different business areas.
• A commercial and analytical mindset, with the ability to solve problems and manage competing priorities.
• A practical, collaborative approach and a genuine willingness to get involved in operational processing when required.

A professional finance qualification, such as ACCA or AAT, would be desirable but is not essential.

Dignity exists to help every family in Britain navigate the hardest moments of life with simplicity, dignity, kindness and exceptional care.

Our head office teams, across functions like finance, HR, marketing and IT, make sure the people working directly with families have what they need to do that well.

Dignity is going through a real period of change.

We’re building better systems, simplifying how things work, and strengthening the business for the long term, and head office plays a big part in making that happen.

We look for people who take pride in their work, support their colleagues, and want to keep learning.

You'llbe part of a close team, andyou'llbe able to see the difference your work makes, even whenyou'renot working with families directly.

If you're looking for a role with variety, a supportive team, and the chance to grow, Dignity is a good place to be.

FCA Statement Dignity is part of a group that includes FCA-regulated activities, and some roles may be subject to relevant training, screening, conduct, and regulatory requirements.

This will be confirmed as part of the recruitment process.

Equality, Diversity and Inclusion Statement

Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.

We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.

As a key contributor to our business, you'll benefit from a package that reflects your impact, supports your wellbeing and helps you continue to grow your career with us.

• Time to recharge - 25 days' annual leave plus bank holidays, giving you the space to rest and maintain balance.
• Rewarding your impact - Opportunity to earn up to 10% annual bonus, recognising your contribution to business performance.
• Healthcare when it matters - Private medical cover for you, offering reassurance and quicker access to treatment.
• Planning for your future - 4% matched pension contribution to help build long-term financial security
• Peace of mind - Life assurance cover at 2x your salary to support your loved ones.
• Everyday savings and perks - Access to My Staff Shop, our employee rewards platform, offering savings across high street and online retailers.
• Support when you need it - 24/7 Employee Assistance Programme, occupational health services and confidential counselling.
• Growing your career - A strong focus on development, progression and building leadership capability across the business.
• Additional wellbeing benefits - Including eye care support, flu jab reimbursement and lifestyle discounts.
• Making work easier - Free on-site parking available at most of our locations.
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