Position: Mobile Funeral Service Arranger
Location: Good Funeral Directors, Otley
Job Type: Part-Time, 20 Hours Per Week
Salary: £13,384.80 per annum
We\'re looking for a compassionate, organised individual to join us as a Mobile Funeral Service Arranger. In this dynamic role, you\'ll provide cover across a group of funeral homes within our Goods Funeral Directors in Otley – supporting during peak funeral periods, staff holidays, and sickness. You’ll be key in delivering consistent service across multiple branches, ensuring every family receives the same high standard of care and professionalism, regardless of location.
Why This Role Matters
At Dignity, we believe that every farewell should be handled with compassion, dignity, and care. Your role will ensure that families feel supported, respected, and reassured every step of the way.
Role
This is a rewarding and fast-paced position that requires adaptability, empathy, and strong organisational skills. You’ll be the first point of contact for families, guiding them through funeral arrangements and ensuring each service is planned and delivered with care.
Key Responsibilities
- Support families with empathy, professionalism, and attention to detail.
- Arrange funerals in line with individual wishes, cultural practices, and legal requirements.
- Travel between funeral homes to provide cover as needed – supporting with arrangements, branch duties, and ceremonial activities.
- Manage multiple funeral arrangements simultaneously at different stages of progress.
- Liaise with ministers, celebrants, florists, and other suppliers.
- Guide families through Funeral Plan options as trained.
- Represent the brand and Dignity in each community with consistency and compassion.
- Train in Funeral Conducting to assist with ceremonial duties during busy periods.
- Maintain branch presentation, administration, and customer care standards across all locations.
About You
- Brings compassion, professionalism, and calm under pressure.
- Thrives in changing environments and enjoys supporting different teams.
- Has excellent communication, administration, and organisational skills.
- Is confident managing multiple tasks and arrangements at varying stages.
- Holds a Full UK Driving Licence and is comfortable with regular travel between locations.
- Is comfortable working in settings where the deceased may be resting, including preparation areas and chapel visits.
- Has flexibility to work occasional weekends.
- Previous experience in funeral care, administration, or a customer-facing role is beneficial – full training will be provided.
What We Offer
- A meaningful role supporting families when they need it most.
- Full training and development, including Funeral Plan Consultancy and Funeral Conducting.
- The opportunity to work flexibly across a network of funeral homes.
- Uniform and all necessary equipment provided.
- 30–33 days annual leave, inclusive of bank holidays.
- Company pension, employee assistance programme, and life assurance.
Next Steps
To join us in this role, simply hit the \'apply\' button to submit your application and a member of our Talent Acquisition Team will be in touch!
About Us
We are Dignity, one of the UK\'s oldest and most trusted funeral providers, with over 200 years of history and a commitment to delivering compassion and professionalism to families during their most difficult times.
