Empathetic On-Site Sales & Retention Specialist
Empathetic On-Site Sales & Retention Specialist

Empathetic On-Site Sales & Retention Specialist

Full-Time 15708 - 19752 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Connect with customers and share information about our compassionate services.
  • Company: Leading funeral service provider in Mere Green with a caring team.
  • Benefits: Earn £26,180 plus bonuses, 22 days holiday, and a pension scheme.
  • Why this job: Make a meaningful impact while helping families during difficult times.
  • Qualifications: Customer service or sales experience and strong interpersonal skills.
  • Other info: Join a supportive team in a rewarding and empathetic environment.

The predicted salary is between 15708 - 19752 £ per year.

A leading funeral service provider in Mere Green seeks dedicated Sales & Retention Agents to join their compassionate Call Centre team. In this role, you will connect with potential and existing customers to share information on services and generate leads.

Applicants should have proven customer service or sales experience and strong interpersonal skills.

The on-site position provides a salary of £26,180 per annum plus bonus, along with benefits including 22 days holiday and a pension scheme.

Empathetic On-Site Sales & Retention Specialist employer: Dignity PLC

As a leading funeral service provider in Mere Green, we pride ourselves on fostering a supportive and compassionate work environment where our Sales & Retention Specialists can thrive. With competitive salaries, generous holiday allowances, and a commitment to employee development, we offer a fulfilling career path that allows you to make a meaningful impact in the lives of others. Join us to be part of a team that values empathy and dedication while providing essential services to the community.
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Contact Detail:

Dignity PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Empathetic On-Site Sales & Retention Specialist

✨Tip Number 1

Get to know the company inside out! Research their values, services, and community involvement. This will help you connect with potential customers and show that you're genuinely interested in what they do.

✨Tip Number 2

Practice your pitch! Role-play with a friend or family member to refine your sales approach. Focus on how you can empathise with customers and address their needs effectively.

✨Tip Number 3

Network like a pro! Attend local events or join online groups related to sales and customer service. You never know who might have a lead or insight that could help you land that job.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Empathetic On-Site Sales & Retention Specialist

Customer Service Experience
Sales Experience
Interpersonal Skills
Lead Generation
Compassionate Communication
Empathy
Active Listening
Problem-Solving Skills

Some tips for your application 🫡

Show Your Empathy: In your application, let us see your compassionate side! Share experiences where you've connected with customers on a personal level. This role is all about understanding and supporting people, so highlight those moments.

Highlight Your Sales Skills: Make sure to showcase any sales or customer service experience you have. We want to know how you've successfully generated leads or retained customers in the past. Numbers and specific examples can really make your application stand out!

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to this specific role. Mention why you’re excited about working with a leading funeral service provider and how you align with their values.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Dignity PLC

✨Show Your Empathy

In a role focused on connecting with customers during sensitive times, it's crucial to demonstrate your empathetic nature. Prepare examples from your past experiences where you've successfully handled difficult conversations or provided exceptional customer service.

✨Know the Company

Research the funeral service provider thoroughly. Understand their values, services, and what sets them apart in the industry. This knowledge will help you tailor your responses and show that you're genuinely interested in being part of their compassionate team.

✨Highlight Your Sales Skills

Since this position involves generating leads, be ready to discuss your sales experience. Prepare specific examples of how you've successfully closed deals or retained customers in previous roles. Use metrics if possible to quantify your success.

✨Prepare Questions

Interviews are a two-way street, so think of insightful questions to ask about the role and the company culture. This not only shows your interest but also helps you determine if this is the right fit for you. Consider asking about training opportunities or how success is measured in the role.

Empathetic On-Site Sales & Retention Specialist
Dignity PLC

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