Crematorium Assistant - Catering

Position: Crematorium Assistant
Location: Grenoside Crematorium, Grenoside, Sheffield
Job Type: Part‑Time, Permanent – 16 hours minimum per week
Salary: £10,483.20 per annum

We are seeking a Crematorium Assistant to join our team at Grenoside Crematorium. This versatile role will consist of providing hospitality service in our grounds Cafe, supporting with Chapel duties and occasional grounds maintenance.

Why This Role Matters

At CMG, we are committed to providing respectful, dignified, and professional services to families during times of loss. As a Crematorium Assistant – Level 1, you will play a crucial role in ensuring that our services run smoothly, our grounds remain beautifully maintained, and our clients are treated with care and compassion.

The Role

As a Crematorium Assistant, you will provide multi‑skilled support across the crematorium, ensuring that services are conducted professionally, our customers are served to a high standard, and the grounds are well‑presented.

Key Responsibilities

• Support chapel services, including setting up seating, audio/visual equipment, and greeting families.
• Greet customers warmly and take orders.
• Handle customer concerns and provide a positive dining experience.
• Prepare and serve hot and cold drinks (coffee, tea, juices etc.).
• Assemble light meals, snacks, pastries, or sandwiches.
• Process payments, issue receipts and manage change correctly.
• Maintain the crematorium grounds and memorial areas, ensuring they are clean and well‑presented.
• Follow hygiene regulations, health and safety, ensuring correct PPE is worn.
• Ensure safe handling and storage of food items.

About You

We’re looking for someone who:

• Has strong interpersonal skills and communicates empathetically with families.
• Has excellent customer service skills and experience in customer‑facing roles.
• Is eager to learn and adaptable to a multi‑skilled role.
• Is flexible and able to work weekends.
• Holds a valid Level 2 Food Hygiene Certificate (not essential as this will be provided).

What We Offer

• A role that makes a meaningful difference in the lives of families.
• Full training and ongoing support.
• 22‑25 days annual leave + bank holidays (pro‑rated).
• Company pension, life assurance, and employee assistance programme.
• Annual company bonus.

What are the next steps?

If this sounds like the right role for you and you’re ready to bring care and professionalism to an essential service, simply click the ‘apply’ button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.

About Us

We are Dignity, one of the UK’s oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria. From launching the UK’s first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism.

Now we are building the UK’s leading end of life company. As part of the Dignity Group, we also operate Farewill, the country’s largest will writer and one of the UK’s top probate providers, giving families support not just at the funeral, but before and after as well.

Today we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end of life care. Here to help, whenever you need.

FCA Statement

We’re regulated by the FCA, so some roles may be subject to background checks.

Equality, Diversity and Inclusion Statement

We know that diverse teams make better decisions, build better products, and create a better place to work. Whoever you are, wherever you’re from, and whatever your life looks like, we’d love to hear from you. And if there’s anything you need to make the process more accessible, please let us know.

Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.