Apprentice Mortuary Assistant

We're looking for a compassionate and detail-oriented individual to join our team as an Apprentice Mortuary Assistant at R.Davies & Son Funeral Director. In this vital role, you'll support the dignified care of the deceased and contribute to the smooth operation of our mortuary. Working closely with embalmers and funeral colleagues, you'll help ensure that every individual is prepared and presented with the utmost respect, care, and professionalism.

Why This Role Matters

At Dignity, we understand that our work has a lasting impact on the families we serve. As an Apprentice Mortuary Assistant, you'll play a key role behind the scenes, helping to uphold the high standards of care and presentation that bring comfort and peace of mind during an incredibly important time. Your contribution will ensure that every person is treated with dignity and compassion.

Apprenticeship Details

• Level 3 apprenticeship associated with the role.
• Full training and support provided by Connect2Care, delivered remotely.
• Dedicated learning time provided during working hours.
• Hands-on experience working alongside experienced Funeral Directors and funeral teams.,

As a Apprentice Mortuary Assistant, you'll learn about the preparation and care of the deceased, ensuring they are treated with the respect and attention they deserve. You'll also support mortuary cleanliness and organisation, collaborate with embalmers and operational teams, and contribute to a compassionate, professional environment at all times.

• Learn to support with the care and preparation of the deceased, including washing, dressing, hair styling, and makeup as instructed.
• Prepare and dress coffins, including engraving nameplates and encoffining.
• Maintain accurate identification and labelling of the deceased throughout all processes.
• Accurately complete necessary paperwork, deceased checks, and audits.
• Assist embalmers during the embalming process.
• Ensure cleanliness and organisation in the mortuary and coffin storage areas.
• Attend sensitively to religious and family-based requests.
• Participate in team meetings and complete all mandatory training.
• Submit accurate weekly timesheets and documentation.
• Foster a positive, respectful working environment.

We're looking for someone who:

• Is committed to delivering compassionate and dignified care at all times.
• Demonstrates emotional resilience and professionalism in sensitive settings.
• Has excellent attention to detail and understands the importance of accuracy in deceased care.
• Communicates clearly and respectfully with colleagues and families.
• Works well independently and as part of a collaborative team.
• Is well-presented, punctual, and reliable.
• Has basic PC literacy (Word, Outlook, Excel) and is open to learning new systems.
• Is willing to undertake further training (e.g. BIE qualification).
• Formal education in anatomy, mortuary science, or a related field is helpful but not essential. Full training will be provided.

Dignity exists to help every family in Britain navigate the hardest moments of life with simplicity, dignity, kindness and exceptional care. Every day, our funeral teams across the country help families say goodbye to the people they love. It's a responsibility we take seriously, and it matters.

Dignity is changing for the better. We're investing in better training, better support and better tools for our funeral teams, so you can focus on what matters most: being there for families when they need us.

You'll be part of a close-knit team who look out for each other and take real pride in their work. No two days are the same, and the work you do is noticed and valued.

If you want a job that is genuinely meaningful, helping families across Britain through one of the hardest times in their lives, this is a good place to build a career.

FCA Statement

Dignity is part of a group that includes FCA-regulated activities, and some roles may be subject to relevant training, screening, conduct, and regulatory requirements. This will be confirmed as part of the recruitment process.

We believe in rewarding our colleagues with a strong, supportive benefits package that helps you feel secure, valued and able to grow.

• Time to recharge - Up to 25 days' annual leave (increasing with service) plus bank holidays, giving you the time you need to rest and reset.
• A little extra reward - Opportunity to earn a yearly bonus of up to £300-£500 in recognition of your contribution.
• Planning for your future - 4% matched pension to help you build long-term financial security.
• Peace of mind - Life assurance cover at 2x your salary to support your loved ones.
• Everyday savings and perks - Access to MyStaffShop, our employee rewards platform, offering savings across high street and online retailers, alongside eyecare support, flu jab reimbursement and lifestyle discounts.
• Support when you need it - Access to a 24/7 Employee Assistance Programme, occupational health services and confidential counselling.
• Learn and grow with us - Ongoing training and development, including internal learning pathways and apprenticeship opportunities.
• Making work easier - Free on-site parking available at most of our locations.