At a Glance
- Tasks: Lead a compassionate team, guiding families through complex funeral arrangements with professionalism.
- Company: Howard Jenkins Funeral Directors, committed to empathy and excellence in service.
- Benefits: Generous holiday allowance, life assurance, health programme, and professional development opportunities.
- Other info: Join a diverse team that values inclusion and personal growth.
- Why this job: Make a meaningful impact while supporting families during their most challenging times.
- Qualifications: Strong leadership skills, empathy, and understanding of the funeral industry.
The predicted salary is between 33000 - 33000 £ per year.
Position
Senior Funeral Director
Location
Howard Jenkins Funeral Directors
Job Type
38.33 Hours per week
Salary
- £33,000 per annum
- Why This Role Matters
As a Senior Funeral Director, you will be responsible for team performance, development, and operational leadership, supporting the Cluster Manager in achieving business objectives.
Your leadership ensures consistent compliance, client satisfaction, and staff excellence, fostering a culture of empathy, professionalism, and continuous improvement.
Your Impact And Responsibilities
As a Senior Funeral Director, you lead by example, guiding families with empathy and professionalism, while supporting your team to do the same.
You’ll spend around 70% of your time delivering and overseeing services, and the rest managing the day‑to‑day operations of one or more branches, including the team.
You’ll be responsible for ensuring high standards of care, training, service delivery, and local marketing, creating a culture where your team is proud of the work they do and families feel informed, respected, and looked after.
As a Senior Funeral Director, you will
- Deliver complex funeral arrangements with professionalism – ensuring all arrangements are respectful, appropriate, and reflect the client’s wishes.
- Oversee branch standards and ensure timely, high‑quality care of the deceased.
- Participate in an out‑of‑hours on‑call rota (including nights/weekends) to support families – providing dignified collection and transfer of the deceased into care.
- Lead on recruitment, onboarding and ongoing performance reviews, undertaking regular 1:1s.
- Ensure back‑of‑house teams have responsibilities, and ensure seamless scheduling and service coordination.
- Support the Cluster Manager in overseeing branch performance, audits, and compliance processes.
- Identify service gaps and recommend improvements to processes and training.
- Take responsibility for ensuring funeral plan banks are replenished.
- Ensure all team members are Funeral Plan Consultant (FPC) trained.
Skills And Knowledge
- Comfortable leading and motivating a team to uphold the highest standards of professionalism, presentation, and service delivery.
- Empathetic, service‑oriented, and committed to excellent client outcomes.
- Understanding of the nature of the role and being prepared to assist families whenever needed, ensuring continuous care and operational effectiveness.
- Able to follow strict procedures, maintain accurate records, and ensure adherence to legal and company regulations.
- Confident working independently and thrives on delivering results.
- Flexibility to work evenings, weekends and on‑call.
- Understanding of operational efficiency, service offerings, and financial considerations within the funeral industry.
What We Offer
- Professional development: A comprehensive induction plan and the opportunity to complete in‑house development programmes to set you up for success or to pursue a qualification through our apprenticeship programme.
- Bonus potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements.
- Life assurance cover: Enjoy peace of mind with our life assurance cover, securing your family’s future.
- Health & wellbeing programme: Benefit from an employee assistance programme that supports your health and wellbeing.
- Holiday allowance: Start with a generous leave entitlement of 33 days per year, inclusive of Bank Holidays.
- Pension scheme: Plan for the future with our contributory pension scheme, helping you save for a secure retirement.
- Equality, Diversity and Inclusion Statement
We know that diverse teams make better decisions, build better products, and create a more inclusive and better place to work.
Whoever you are, wherever you’re from, and whatever your life looks like, we’d love to hear from you.
And if there’s anything you need to make the process more accessible, please let us know.
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