At a Glance
- Tasks: Lead funeral services with compassion and professionalism, supporting families during challenging times.
- Company: Asian Funeral Directors by Ginns & Gutteridge, a caring and inclusive workplace.
- Benefits: Generous holiday allowance, health programme, life assurance, and professional development opportunities.
- Other info: Join a diverse team committed to equality and inclusion.
- Why this job: Make a meaningful impact in the community while developing your skills in a supportive environment.
- Qualifications: Experience in funeral services and knowledge of cultural traditions are essential.
The predicted salary is between 30854 - 30854 £ per year.
We are seeking a bilingual or multilingual individual fluent in English and either Punjabi/Gurmukhi, Gujarati, or Hindi to support the Sikh and Hindu families we serve. You will oversee funeral operations and ensure every service is delivered to the highest standard, while supporting families through one of life’s most challenging moments.
Responsibilities
- Lead funeral services with professionalism and attention to detail
- Run pre-funeral briefings to ensure everything is clearly understood and well-coordinated
- Offer a consultative approach—helping families explore available options and understand what’s possible
- Collaborate with arrangers, specialists, funeral directors, and care teams
- Support the team in managing the diary, resources, and records
- Assist with coffin preparation, handling of the deceased, and chapel duties where required
- Provide leadership and mentoring to less experienced team members, sharing learning, and taking part in training and development
- Support local community engagement and promotion of the brand you represent—build relationships with care homes, celebrants, and local religious and ethnic groups
- Act as a liaison with service and client delivery to ensure seamless scheduling and service coordination
Skills & Knowledge
- Previous experience leading funerals, working with the deceased, and supporting families
- Knowledge of cultural and religious funeral traditions is highly advantageous
- In-depth knowledge of funeral processes, legal and regulatory requirements
- Excellent communication, leadership, and organisational skills
- Calm under pressure with a respectful, compassionate approach to service
- Physically capable of manual handling tasks, including coffin bearing
- Able to work flexibly, including weekends and on-call
- A full UK driving licence (essential)
What We Offer
- Professional development: a comprehensive induction plan and the opportunity to complete in-house development programmes or pursue a qualification through our apprenticeship programme
- Bonus potential: the possibility of earning additional bonuses, rewarding your hard work and achievements
- Life assurance cover: peace of mind with our life assurance cover, securing your family’s future
- Health & wellbeing programme: an employee assistance programme that supports your health and wellbeing
- Holiday allowance: a generous leave entitlement of 30-33 days per year, inclusive of bank holidays
- Pension scheme: a contributory pension scheme to help you save for a secure retirement
Equality, Diversity and Inclusion
We know that diverse teams make better decisions, build better products, and create a more inclusive and better place to work. Whoever you are, wherever you’re from, and whatever your life looks like, we’d love to hear from you. If there’s anything you need to make the process more accessible, please let us know.
