Life Services Group is seeking a Customer Service Agent for night shifts in Birmingham, working 22:00–08:30 on a 4 on/4 off pattern. The role involves handling calls from families, providing clear guidance, and supporting vulnerable customers with a compassionate and professional approach.
Training will be provided, with on-site induction and occasional travel to the office. A full-time fixed-term contract of 12 months offers a competitive salary and benefits.
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Nightshift Customer Service Agent - Remote Support in Birmingham employer: Dignity Group
Dignity Group is an exceptional employer, offering a supportive work culture that prioritises compassion and respect in end-of-life care. Located in Newcastle upon Tyne, employees benefit from comprehensive training, generous leave, and opportunities for personal and professional growth within a dedicated team committed to excellence in service delivery.
