Head of Talent Acquisition in Birmingham

Location: Birmingham, West Midlands (Hybrid Flexible Working)

Job Type: Full-Time, Permanent

Salary: Up to £80,000 per annum + Car Allowance & Bonus Potential

The way we attract talent matters. At Dignity, we're investing in the future of our business, our colleagues and the communities we serve. This role is about more than filling vacancies. It's about creating a recruitment experience that reflects who we are, building talent pipelines for the future, strengthening our employer brand and helping our leaders attract exceptional people into meaningful careers.

The Opportunity

Talent acquisition has a critical role to play in Dignity's future. As we continue to evolve as a business, we're looking for a leader who can help shape the future of talent acquisition at Dignity. This is an opportunity to influence how we attract, engage and hire talent across the organisation, whilst building the capability and talent pipelines we'll need for the future.

Joining us at a pivotal point in our journey, you'll help strengthen our recruitment foundations, enhance our employer brand and create experiences that reflect the quality, care and professionalism we're known for. Working closely with senior leaders across the business, you'll balance operational excellence with long-term transformation, bringing the vision, commercial thinking and leadership needed to drive meaningful change.

This role is ideal for someone who enjoys building, improving and influencing, and who can combine strategic thinking with a practical, hands-on delivery and operational leadership.

What You'll Be Leading

• Creating a Talent Acquisition Function Fit for the Future: You'll define the direction of talent acquisition for Dignity, ensuring our approach supports both current hiring needs and future workforce priorities.
• Improving the Way We Hire: You'll be focused on continuously improving outcomes through data, technology, process improvement or better ways of working.
• Developing Exceptional Recruitment Capability: You'll lead and develop our recruitment team, creating clarity, accountability and a high-performance culture.
• Building Talent Pipelines for Tomorrow: A key part of the role will be shaping our apprenticeship and future talent approach.

You’ll Excel in This Role If You

• Enjoy building capability, improving ways of working and leaving things better than they were found.
• Are comfortable balancing strategic direction with hands-on delivery and operational leadership.
• Bring credibility and influence when working with senior leaders and challenging established thinking.
• Focus on outcomes, translating ideas into practical solutions that deliver measurable impact.
• See talent acquisition as a strategic business function that shapes organisational capability and performance.
• Value candidate, hiring manager and colleague experience equally.
• Thrive in environments where there is scope to shape, influence and drive meaningful change.

What We're Looking For

• Significant leadership experience within an in-house Talent Acquisition or Recruitment function.
• Experience operating across a multi-site, geographically dispersed organisation.
• A proven track record of transforming recruitment functions.
• Experience leading and developing high-performing recruitment teams.
• Strong employer brand and EVP experience.
• Experience leveraging recruitment technology, data and market insight.
• The credibility and commercial acumen to partner with senior leaders.
• Experience developing talent pipelines and future workforce solutions.
• A balance of strategic thinking and operational delivery.

Receive a benefits package that reflects your leadership and impact

• 25 days’ annual leave plus bank holidays.
• £6,000 car allowance (role dependent).
• Opportunity to earn up to 10% annual bonus.
• Private medical cover for your family.
• 4% matched pension contribution.
• Life assurance cover at 4x your salary.
• Access to MyStaffShop, our employee rewards platform.
• 24/7 Employee Assistance Programme.
• Ongoing leadership development and long-term career progression opportunities.
• Free on-site parking available at most of our locations.

Why Dignity

Dignity exists to help every family in Britain navigate the hardest moments of life with simplicity, dignity, kindness and exceptional care. Our vision is to become the UK’s leading end-of-life company, supporting one in three families across the UK in planning for and dealing with death.

We are at a defining moment in our history. A strategic reset, stronger foundations, and new leadership have created real momentum and a genuine opportunity to transform Dignity and set a new standard for the whole sector.

For exceptional leaders, that creates a rare opportunity: the chance to build something of genuine significance, to shape the future of an industry that touches every family in Britain.