Director of Property Services in Birmingham

Contract: Permanent, Full-Time

Location: Hybrid - Birmingham, Sutton Coldfield

Salary: Competitive Package + £6,000 car allowance + bonus + extensive company benefits

At Dignity, we’re transforming how we operate, modernising our estate, reshaping our network and investing in the future of our services. This is a critical leadership role at the heart of that journey.

This is a high-impact, strategic leadership position with full ownership of property, fleet and procurement performance across the Group. You will lead the direction, investment and ongoing management of a diverse estate including funeral homes, care centres, crematoria and corporate sites, alongside a large operational fleet. You will operate as the single accountable owner for property and fleet strategy, making informed, commercially driven decisions on investment, risk, compliance and long-term value, while partnering closely with Operations and the Executive team.

What You'll Be Responsible For:

• Setting and delivering the Group-wide property and fleet strategy, aligned to business transformation and growth.
• Leading the management and optimisation of a large, multi-site estate and operational fleet.
• Driving compliance, health & safety and regulatory standards across all locations and assets.
• Owning capital investment decisions, including refurbishments, disposals and estate optimisation.
• Ensuring operational efficiency through effective maintenance, supplier management and asset utilisation.
• Leading commercial negotiations and procurement strategy to drive value and long-term partnerships.
• Managing enterprise risk across estate and fleet, balancing cost, service continuity and long-term benefit.
• Acting as a trusted advisor to ELT, presenting on performance, strategy and investment decisions.

What We’re Looking For:

• We’re looking for a senior, credible leader who can bring structure, clarity and commercial discipline to a complex environment.
• Proven experience managing a large, multi-site property estate in an operational or customer-facing environment.
• Strong track record delivering transformation, refurbishments or estate optimisation programmes.
• Experience owning and influencing high-value investment decisions and business cases.
• Deep understanding of compliance, health & safety and regulatory environments.
• Strong commercial acumen with the ability to balance cost, risk and operational impact.
• The confidence to operate at Executive and Board level, influencing and owning decisions.
• A leadership style that builds high-performing, service-focused teams.

Why join us:

You’ll be joining at a pivotal moment. We’ve reshaped our estate, invested in our future and are building a more modern, efficient and customer-focused organisation. This role offers the opportunity to:

• Shape and lead national infrastructure strategy.
• Drive meaningful change across a unique and purpose-led organisation.
• Own decisions with real commercial and operational impact.
• Be part of a values-led business supporting customers at the most important moments in life.

Other benefits: £6,000 car allowance, 25 days holiday + bank holidays, 10% annual company bonus, 4x life assurance, pension scheme, private healthcare, and hybrid flexible working.

About Us: We are Dignity, one of the UK’s oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria. From launching the UK’s first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism. Now we are building the UK’s leading end of life company. As part of the Dignity Group, we also operate Farewill, the country’s largest will writer and one of the UK’s top probate providers, giving families support not just at the funeral, but before and after as well. Today we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end-of-life care.

Here to help, whenever you need.

FCA Statement: We’re regulated by the FCA, so some roles may be subject to background checks.

Equality, Diversity and Inclusion Statement: Our vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging.

Any unsolicited submissions from agencies will be accepted as a direct application from the candidate, and no fees will be payable. We reserve the right, depending on application numbers, to close or extend the closing dates for positions; we would therefore recommend an early application.