Position: Funeral Service Specialist
Location: W G Rathbone Funeral Directors, Warwick
Job Type: Part-time, Permanent - 20 Hours Per Week: Weds 12-5pm, Thurs & Fri 9am - 5pm.
Salary: £13,936 per annum
We're looking for an empathetic, well-organised individual to join our team at W G Rathbone Funeral Directors, Warwick as a Funeral Service Specialist (Level One). You'll take the lead in running the branch day to day, supporting families and building trusted local relationships, with training to guide families through Funeral Plans and support ceremonial duties when needed.
Our Mission: To help every family in Britain navigate the hardest moments of life with simplicity, dignity, kindness and exceptional care.
Our Vision: The UK's leading end-of-life company, helping 1 in 3 people across the UK to plan for and deal with death.
Why This Role Matters
Being a Funeral Service Specialist means playing a central part in one of life's most significant moments. You're often the first person a grieving family turns to, and your presence can shape how they remember the most difficult of days.
Your Impact and Responsibilities
This role calls for empathy, confidence and attention to detail - guiding people through funeral arrangements with care, introducing the support we offer, and making sure every detail is taken care of.
As a Funeral Services Specialist, you will: Support families with empathy, professionalism and attention to detail.
Arrange funerals that meet family wishes, cultural practices and legal requirements, with clarity, compassion and precision.
Oversee day-to-day branch operations, including administration and presentation.
Build relationships with suppliers, care homes and local community groups - including ministers, celebrants and florists.
Lead chapel visits as required, supporting families with their requests.
Raise awareness of funeral plans and contribute to plan sales within the branch.
Train in Funeral Conducting to assist with ceremonial duties during peak times.
Skills and Knowledge Compassionate, calm and e...
Funeral Service Specialist in Warwick employer: Dignity Funerals
Dignity is an exceptional employer that prioritises the growth and development of its employees, offering a supportive work culture where collaboration and training are key. As a Regional Sales Manager, you will not only drive meaningful sales in the funeral sector but also have the opportunity to enhance your skills through comprehensive training and coaching initiatives. With a competitive salary and a company car allowance, Dignity ensures that its employees feel valued and empowered to make a positive impact in their communities across the Central Region.
