Position: Casual Funeral Service Specialist
Location: Roberts & Brain Funeral Directors, Smethwick
Job Type: Casual
Salary: £13.40 per hour
We're looking for a compassionate and adaptable individual to join us as a Casual Funeral Service Specialist, providing vital support across a network of funeral homes within our Roberts & Brain Funeral Directors. This role is offered on a casual basis, ideal for those looking to contribute meaningfully while working flexibly, covering busy periods, holidays, and staff absences.
If you're someone who thrives in a people-focused environment and wants to help families during one of life's most emotional moments, we'd love to hear from you.
Our Mission: To help every family in Britain navigate the hardest moments of life with simplicity, dignity, kindness and exceptional care.
Our Vision: The UK's leading end-of-life company, helping 1 in 3 people across the UK to plan for and deal with death.
Why This Role Matters
At Dignity, every farewell matters. As a Funeral Service Arranger, you'll ensure that families always receive the same warmth, professionalism, and attention to detail, no matter which location they walk into.
The Role
This flexible role will see you stepping in across multiple funeral homes, supporting with funeral arrangements and daily branch operations. You'll work closely with families to guide them through the process, ensuring each service is planned with care and compassion.
Key Responsibilities: Support families with empathy, professionalism, and attention to detail.
Arrange funerals in line with individual wishes, cultural practices, and legal requirements.
Travel between funeral homes to provide cover as needed, supporting with arrangements, branch duties, and ceremonial activities.
Manage multiple funeral arrangements simultaneously at different stages of progress.
Liaise with ministers, celebrants, florists, and other suppliers.
Guide families through Funeral Plan options as trained.
Represent the brand and Dignity in each community with consistency and compassion.
Train in Funeral Conducting to assist with ceremonial duties during busy periods.
Maintain branch p...
Casual Funeral Service Specialist in Smethwick employer: Dignity Funerals
Dignity is an exceptional employer that prioritises the growth and development of its employees, offering a supportive work culture where collaboration and training are key. As a Regional Sales Manager, you will not only drive meaningful sales in the funeral sector but also have the opportunity to enhance your skills through comprehensive training and coaching initiatives. With a competitive salary and a company car allowance, Dignity ensures that its employees feel valued and empowered to make a positive impact in their communities across the Central Region.
