At a Glance
- Tasks: Own the digital customer journey and drive improvements in conversion and experience.
- Company: Join a leading company in the funeral planning sector with a focus on innovation.
- Benefits: Competitive salary, bonus, hybrid working, and extensive benefits package.
- Other info: Be part of a dynamic team with opportunities for growth and development.
- Why this job: Make a real impact in a sensitive area while shaping the future of digital products.
- Qualifications: Experience in product management and a passion for enhancing customer journeys.
The predicted salary is between 80000 - 80000 £ per year.
Contract: Permanent, Full-Time
Location: Hybrid - Maidenhead, Berkshire (flexible working, 3 days in office per week)
Salary: Up to £80,000 per annum + bonus + extensive company benefits
Build digital products that matter, when it matters most. We're looking for a Product Manager to take ownership of one of our fastest-growing digital businesses, Simplicity, our direct-to-consumer funeral plan offering. This is a unique opportunity to own the end-to-end digital customer journey in a highly regulated, emotionally sensitive category, where your work will directly impact how customers make some of the most important decisions in life.
About the Role
You'll take full ownership of the consumer-facing website and purchase journey, driving improvements in conversion, lead generation and customer experience. Working closely with Engineering, Sales and Marketing, you'll shape and deliver a roadmap that balances commercial performance, customer needs and regulatory requirements. This is not just a product delivery role; you'll be at the heart of growth. From optimising digital funnels today to launching new products and service lines tomorrow, you'll play a key role in how we scale Simplicity over the coming years.
Product Manager - Simplicity employer: Dignity Funerals
As a Product Manager at our Maidenhead location, you'll join a forward-thinking team dedicated to creating meaningful digital products that truly make a difference in people's lives. We pride ourselves on a flexible work culture that promotes work-life balance, offering extensive benefits and opportunities for professional growth in a supportive environment. Here, your contributions will not only drive business success but also positively impact customers during some of their most significant life decisions.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager - Simplicity
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to product management. We recommend role-playing with a friend or using mock interview platforms to boost your confidence.
✨Tip Number 3
Showcase your passion for the role! When you get the chance to speak with hiring managers, share your ideas on improving customer journeys or digital products. It’ll show them you’re not just looking for any job, but this job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team.
We think you need these skills to ace Product Manager - Simplicity
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Product Manager role. Highlight any relevant projects or achievements that showcase your ability to manage digital products, especially in sensitive areas like customer journeys.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background makes you the perfect fit for Simplicity. Don’t forget to mention your understanding of the emotional aspects of our industry.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We want to see your thought process and how you approach improving customer experiences and driving conversions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Dignity Funerals
✨Know Your Product Inside Out
Before the interview, make sure you thoroughly understand the Simplicity product and its unique position in the market. Familiarise yourself with the customer journey and think about how you would improve it. This will show your passion and readiness to take ownership.
✨Prepare for Scenario Questions
Expect questions that ask you to solve real-world problems related to product management. Think of examples from your past experience where you've successfully driven improvements in conversion or customer experience. Be ready to discuss your thought process and the impact of your decisions.
✨Show Your Collaborative Spirit
As a Product Manager, you'll be working closely with various teams. Be prepared to discuss how you've effectively collaborated with Engineering, Sales, and Marketing in previous roles. Highlight specific instances where teamwork led to successful outcomes.
✨Understand the Regulatory Landscape
Given the sensitive nature of the funeral plan offering, it's crucial to demonstrate your awareness of regulatory requirements. Research relevant regulations and be ready to discuss how you would ensure compliance while still driving growth and enhancing customer experience.
