Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.
Position: Cemetery Consultant
Location: East London Crematorium
Job Type: Full-time, 38.33 hours per week
Salary: £30,595.06 per annum + sales based commission
We are looking for a compassionate and organised Cemetery Consultant to support families and funeral professionals through the process of purchasing and using burial plots. This is a meaningful role where you will provide guidance at sensitive times, ensuring every interaction is handled with professionalism, empathy and attention to detail.
You will work closely with families, funeral directors, grounds teams and memorial suppliers to ensure burials and related administrative processes run smoothly, respectfully, and in full compliance with operational and regulatory standards.
What You'll Be Doing
Client Engagement & Support
- Guide families through burial plot options and requirements.
- Attend appointments with families and funeral directors to answer questions and offer support.
- Process payments and complete all associated deeds and documentation.
- Follow up with families after the burial regarding memorialisation opportunities
Burial & Site Coordination
- Check grave plots ahead of interments to ensure accuracy and compliance.
- Work closely with site teams to confirm burial arrangements and maintain clear communication.
Administration & Record-Keeping
- Update cemetery maps, ledgers and records following plot purchases and interments.
- Ensure all documentation meets legal and internal standards.
- Maintain high-quality, accurate administrative processes to support compliance and customer confidence.
Memorialisation & Supplier Liaison
- Conduct memorial appointments, completing quotes, orders and payment forms.
- Provide guidance on memorial styles, wording and additional products.
- Liaise with suppliers to support smooth order processing and customer satisfaction.
What You'll Bring
- Experience in a customer-facing role, ideally within bereavement services, cemeteries, memorials or another sensitive environment. xgikmsk
- Strong interpersonal and communication skills with high emotional intelligence.
- G Please click on the apply button to read the full job description
Cemetery Consultant in Plaistow employer: Dignity Funerals
Dignity is an exceptional employer that prioritises the growth and development of its employees, offering a supportive work culture where collaboration and training are key. As a Regional Sales Manager, you will not only drive meaningful sales in the funeral sector but also have the opportunity to enhance your skills through comprehensive training and coaching initiatives. With a competitive salary and a company car allowance, Dignity ensures that its employees feel valued and empowered to make a positive impact in their communities across the Central Region.
