Project Manager
Contract: Permanent, Full-time
Location: Maidenhead, Berkshire (Hybrid - 3 days a week)
Salary: £80,000 - £90,000 per annum + an extensive benefits scheme
Change that families will feel.
Most transformation programmes change how a business runs. This one changes what happens for a family on the day someone they love has passed.
At Life Services Group , we're the UK's leading end-of-life company. We help one in three people across the UK plan for and deal with death, and our mission is to help every family in Britain through the hardest moments of life with simplicity, dignity, kindness and exceptional care.
Falconer is our major transformation programme, and the Care and Arranger work sits right at its heart. We need a hands-on Project Manager to take it from plan to reality, someone who gets into the detail, keeps things moving and makes sure the change lands properly with our teams, not just goes live.
What you'll be doing
You'll report to the Transformation Director and be the person who turns big outcomes into real progress, week in, week out. Keep delivery on track. You'll work with workstream leads to turn milestones into clear actions, owners, dates and a shared idea of what "done" looks like. You'll hold the detailed plan yourself, step in where teams need extra capacity or structure, and challenge drift before it turns into delay. Enough process to give control and pace - never so much that it slows people down.
Join the dots. Product, technology, operations, change, training and third parties all have a part to play. You'll spot dependencies and gaps early, chase them down, clear blockers with the team and escalate quickly when a senior call or trade-off is needed. When decisions change, you'll make sure everyone knows what it means for timing, scope, colleagues and operations.
Make the change stick. Testing, readiness, training, cutover and rollout are built into your plans from day one, not bolted on at the end. You'll pull together readiness evidence from central and operational teams, support pilots and early-life support, and see issues through to closure. Above all, you'll make sure the people doing the work on the frontline shape how the change i...
Project Manager in Maidenhead employer: Dignity Funerals
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