Position: Memorial Consultant
Location: Beckenham Crematorium
Job Type: 6 Month Fixed Term contract, 38.33 hours per week
Salary: £30,595.06 per annum + sales based commission
Are you a compassionate, empathetic individual with strong interpersonal skills? We are seeking a Memorial Consultant to join our team at Beckenham Crematorium, where you will support families in creating lasting tributes for their loved ones. This role blends care, consultation, and support.
Our Mission: To help every family in Britain navigate the hardest moments of life with simplicity, dignity, kindness and exceptional care.
Our Vision: The UK's leading end-of-life company, helping 1 in 3 people across the UK to plan for and deal with death.
Why This Role Matters
At CMG, we help families create meaningful memorials that honour the lives of their loved ones. As a Memorial Consultant, you will guide clients with care, offer suitable options, and ensure each memorial is a true reflection of the person being remembered.
The Role
As a Memorial Consultant, you will work with families to help them choose and personalise memorials that suit their wishes and budget. You will provide clear, compassionate advice while maintaining excellent client service and meeting agreed performance goals.
Key Responsibilities: Meet with families to discuss and recommend memorial options, including plaques, headstones, and garden placements.
Guide clients through the memorial selection, personalisation, and installation process.
Present memorial products clearly and compassionately, ensuring clients understand their options.
Maintain accurate records of client interactions and orders.
Coordinate with site teams, suppliers, and administrative colleagues to ensure smooth order processing.
Participate in site events, memorial open days, and community engagement activities.
About You
We're looking for someone who: Has a natural empathy and ability to support grieving families with sensitivity.
Possesses strong interpersonal and communication skills.
Is a confident communicator with strong active listening skills.
Is organised and detail-oriented...
Memorial Consultant in London employer: Dignity Funerals
Dignity is an exceptional employer that prioritises the growth and development of its employees, offering a supportive work culture where collaboration and training are key. As a Regional Sales Manager, you will not only drive meaningful sales in the funeral sector but also have the opportunity to enhance your skills through comprehensive training and coaching initiatives. With a competitive salary and a company car allowance, Dignity ensures that its employees feel valued and empowered to make a positive impact in their communities across the Central Region.
