Position: Funeral Service Specialist - Level One
Location: E H Crouch Funeral Directors, Letchworth
Job Type: 19.32 Hours per week, Monday - Friday (10am - 2pm)
Salary: £13,462.18 per annum (£13.40 per hour)
We're looking for an empathetic and well-organised individual to join our team at E H Crouch as a Funeral Service Specialist (Level One) . You'll be the first person families speak to, offering reassurance and support while ensuring every detail is handled with care and professionalism.
Based at our branch in Letchworth , you'll take pride in running the branch day to day, supporting families, maintaining high standards, and building trusted local relationships. To become the arranger of choice in your community, you'll also be trained to guide families through Funeral Plans and support ceremonial duties when needed.
Why This Role Matters
Being a Funeral Service Specialist means playing a central part in one of life's most significant moments. You're often the first person a grieving family turns to, and your presence can shape how they remember the most difficult of days.
Your Impact and Responsibilities
This role calls for empathy, confidence, and attention to detail. It's about guiding people through funeral arrangements with care, introducing them to the support we can offer, and ensuring every detail is taken care of. You will be a steady, professional hand when people need it most.
As a Funeral Services Specialist (Level One), you will: Support families with empathy, professionalism, and attention to detail.
Arrange funerals that meet family wishes, cultural practices, and legal requirements, arranging funerals with clarity, compassion and precision, offering all relevant products.
Oversee day-to-day branch operations, including administration and presentation.
Liaise with suppliers such as ministers, celebrants, and florists.
Lead chapel visits, as required, supporting the families with their requests.
Take accountability for raising awareness of funeral plans and contributing to plan sales within the branch.
Represent the branch in the local community and contribute to outreach.
Train in Funeral Conducting to assist with ceremonial dutie...
Funeral Service Specialist - PART TIME in Letchworth employer: Dignity Funerals
Dignity is an exceptional employer that prioritises the growth and development of its employees, offering a supportive work culture where collaboration and training are key. As a Regional Sales Manager, you will not only drive meaningful sales in the funeral sector but also have the opportunity to enhance your skills through comprehensive training and coaching initiatives. With a competitive salary and a company car allowance, Dignity ensures that its employees feel valued and empowered to make a positive impact in their communities across the Central Region.
